Netflix

Payment Fraud Operations Manager

Netflix

5808 Sunset Blvd, Los Angeles, CA 90028, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Respond to real-time fraud attacks against the service using both internal and external tools, working on-call as required. Collaborate effectively cross-functionally throughout the organization (payments, product, customer service, finance, data science & analytics, and engineering) in the investigation and remediation of fraud patterns. Support core payments methods, such as cards, direct debit, wallets, and DCB, among others. Support proactive efforts to (a) measure and (b) mitigate fraud risk without negatively impacting core metrics and the broader customer experience. Interact with outside partners (e.g., fraud prevention providers, processors/acquires, card brands, issuers) to address issues while also aiming for medium to long-term solutions.

Where is this job?
This job is located at 5808 Sunset Blvd, Los Angeles, CA 90028, USA
Job Qualifications
  • Familiar with merchant fraud prevention solutions, global payment systems, payment methods, and flows - 4+ years of experience

  • Able to take on complex situations as well as understand key metrics and how they impact the business

  • Strong SQL skills, highly analytical with an ability to make data-driven decisions and translate identified opportunities into actionable changes

  • Able to remain highly organized in a loosely structured, fast-paced environment

Required Skills
  • Time management competent

  • Strong SQL Skills

  • Data driven decision making

  • Excellent project management skills

  • Highly analytical

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Problem-solving and resourcefulness

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Payment Fraud Operations Manager in 5808 Sunset Blvd, Los Angeles, CA 90028, USA is between $83,000 and $129,000 per year.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 1st, 2022
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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