
Operations and Support Specialist
The N-Tech Site Support role will manage and maintain technology services at our facilities under long term Master Lease facilities (MLAs) as well as any Netflix owned properties. It will partner directly with our Studio Infrastructure team acting as a point person for any technical buildouts, support requests or general inquiries. Technical Support during project deployments specific to the facility. Oversight of IT and hardware managed service providers. Information tracking, as it pertains to ancillary charges and overhead budgets. Technical support for events, corporate meetings, and special internal projects. Maintenance of NFLX Experience technical standard. Daily user support “Help Desk” experience.
Flexible amid an ever-changing and growing environment
Familiarity in asset tracking, management, and deployment
Intimate knowledge of troubleshooting general IT, Network infrastructure, AV systems.
Local/Regional knowledge (vendors, general operation standards, culture, etc).
Customer Service skills
Troubleshooting skills
Time Management Skills
Asset tracking, management, and deployment
Technical facility management
Network profile implementation
Verbal communication
Driven and self-motivated
written communication
Problem Solving Skills
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Operations and Support Specialist in 888 Broadway, New York, NY 10003, USA is $36,000 to $76,000 per year. This range can vary depending on the company, experience, and qualifications of the individual.
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Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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