APAC-Technology Systems and Operations Specialist

Welcome to the world of Netflix, where entertainment knows no boundaries. We are looking for a highly motivated and tech-savvy individual to join our team as an APAC-Technology Systems and Operations Specialist. At Netflix, we are constantly pushing the boundaries of technology to deliver the best streaming experience to our customers across the Asia Pacific region. As a Technology Systems and Operations Specialist, you will be responsible for ensuring the smooth operation of our systems and processes in the APAC region. If you have a passion for technology and a keen eye for detail, along with strong problem-solving skills, then we want you on our team. Join us in revolutionizing the way the world watches movies and TV shows.

1. Oversee the daily operations and maintenance of technology systems in the APAC region, ensuring smooth functioning and minimal downtime.
2. Troubleshoot and resolve technical issues related to streaming, device compatibility, and other system functionalities.
3. Collaborate with cross-functional teams to identify and implement improvements to enhance the overall streaming experience for customers in the APAC region.
4. Monitor and analyze system performance metrics to identify areas for improvement and implement necessary solutions.
5. Stay updated on the latest technology trends and advancements in the streaming industry to provide innovative solutions for our systems.
6. Conduct regular audits and quality checks to ensure compliance with company standards and policies.
7. Develop and maintain detailed documentation of system processes and procedures for reference and training purposes.
8. Collaborate with vendors and service providers to ensure timely and effective resolution of any technical issues.
9. Provide training and support to internal teams and external partners on the proper use and troubleshooting of our technology systems.
10. Proactively identify potential risks and implement measures to mitigate them.
11. Contribute to the development and implementation of new technology initiatives and projects.
12. Act as a key point of contact for any technical issues or queries from internal teams, external partners, and customers in the APAC region.
13. Maintain a high level of customer satisfaction by promptly addressing and resolving any technical issues reported by customers.
14. Work closely with the global technology team to ensure consistency and alignment of systems and processes across all regions.
15. Adhere to strict confidentiality and security protocols to protect sensitive company and customer data.

According to JobzMall, the average salary range for a APAC-Technology Systems and Operations Specialist in Mumbai, Maharashtra, India is between ₹ 3,50,000 - ₹ 10,00,000 per year. This can vary depending on the specific company, experience level, and skills of the individual. Some top companies in this field in Mumbai include TCS, Infosys, Wipro, Accenture, and Cognizant.

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.