NetApp

Account Technology Specialist

NetApp

Tokyo, Japan
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a tech-savvy individual with a passion for driving business growth through technology? Are you looking for a dynamic and challenging role in the ever-evolving world of IT? Look no further than NetApp's Account Technology Specialist position! We are seeking a highly motivated and experienced professional to join our team and help our clients utilize the latest technology solutions to achieve their goals. As an Account Technology Specialist, you will have the opportunity to work with cutting-edge products and collaborate with top industry experts. If you possess strong technical skills, excellent communication and problem-solving abilities, and a customer-centric mindset, we want to hear from you! Join us in revolutionizing the IT industry and propel your career to new heights at NetApp.

  1. Utilize knowledge of technology solutions to drive business growth for clients.
  2. Collaborate with top industry experts to stay up-to-date on latest technology trends.
  3. Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  4. Conduct product demonstrations and trainings for clients to showcase the capabilities of NetApp products.
  5. Provide technical support to clients, troubleshoot issues and provide solutions.
  6. Continuously research and analyze market trends and competitor offerings to provide strategic recommendations for business growth.
  7. Identify opportunities for upselling and cross-selling NetApp products to existing clients.
  8. Develop and deliver presentations to clients to effectively communicate the value of NetApp products.
  9. Act as a liaison between clients and internal teams to ensure smooth implementation and integration of NetApp products.
  10. Conduct regular check-ins with clients to ensure satisfaction and identify any potential issues or areas for improvement.
  11. Collaborate with sales and marketing teams to develop effective strategies and campaigns to promote NetApp products.
  12. Stay updated on NetApp product offerings and technological advancements to provide accurate and relevant information to clients.
  13. Attend industry events and conferences to represent NetApp and network with potential clients.
  14. Continuously learn and develop skills to enhance job performance and contribute to the growth of the company.
  15. Maintain accurate records and reports on client interactions and progress.
Where is this job?
This job is located at Tokyo, Japan
Job Qualifications
  • Bachelor's Degree In Computer Science Or Related Field.

  • Minimum Of 3 Years Experience In A Technical Sales Or Support Role.

  • Proficiency In Networking, Storage, And Cloud Technologies.

  • Excellent Communication And Presentation Skills To Effectively Communicate Technical Concepts To Non-Technical Audiences.

  • Strong Problem-Solving And Analytical Skills To Troubleshoot And Resolve Technical Issues For Customers.

Required Skills
  • Networking

  • Troubleshooting

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Sales Support

  • Collaboration

  • Analytical

  • Problem-Solving

  • Tech-Savvy

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Additional Information
NetApp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesJapanese
Job PostedApril 16th, 2025
Apply BeforeAugust 19th, 2025
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About NetApp

NetApp, Inc. is an American hybrid cloud data services and data management company headquartered in Sunnyvale, California.

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