
Customer Feedback Specialist
Nestlé is looking for a top-notch Customer Feedback Specialist to join our team. This role requires an individual with exceptional communication skills and an eye for detail. As a Customer Feedback Specialist, you’ll be responsible for collecting and analyzing customer feedback to ensure customer satisfaction and identify opportunities for improvement. The ideal candidate has experience with customer data analysis, strong problem-solving skills, and is able to build relationships with customers to understand their needs. We’re looking for someone with a deep understanding of customer feedback and experience in working with customer service teams. If you’re a customer-focused individual who is passionate about delivering a great experience, we’d love to hear from you. Requirements:• Bachelor’s degree in Business or a related field• 3+ years of experience in customer service or customer feedback analysis• Excellent written and verbal communication skills• Proven ability to build relationships with customers• Advanced understanding of customer data analysis• Strong problem-solving skills• Ability to work independently and in a team environment
Proficiency In Microsoft Office Suite
Ability To Work Independently And In A Team Environment
Strong Communication Skills
Excellent Customer Service Experience
Knowledge Of Customer Service Principles And Practices
Ability To Evaluate Customer Feedback And Develop Solutions
Analytical Thinking And Problem Solving Skills
Ability To Handle Difficult Customer Interactions
Reporting
Listening
Interpreting
organizing
Problem-Solving
communicating
Advising
Analyzing
Facilitating
Collaborating
Motivating
Responding
Investigating
Synthesizing
Relating
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
self-motivation
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Feedback Specialist in Montreal, QC, Canada is between $37,743 and $61,966. This range is determined by taking the median salary and adding or subtracting 10%.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nestlé SA is a nutrition, health and wellness company, which manufactures, supplies and produces prepared dishes and cooking aids, milk-based products, pharmaceuticals and ophthalmic goods, baby foods and cereals. It operates through six segments: Zone Europe; Zone Americas; Zone Asia, Oceania and Africa; Nestlé Waters; Nestlé Nutrition; and Other.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started