Neiman Marcus Group

Waitstaff/ Server – Fresh Market

Neiman Marcus Group

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Fresh Market at Neiman Marcus Group – where culinary excellence meets exceptional service. We are currently seeking enthusiastic and dedicated Waitstaff/ Servers to join our team. As a server at our renowned restaurant, you will have the opportunity to showcase your passion for food and hospitality while providing an unforgettable dining experience for our guests. If you thrive in a fast-paced environment and have a strong attention to detail, we want you to be a part of our team. Join us as we continue to set the standard for luxury dining.

  1. Greet and welcome guests in a warm and friendly manner, creating a positive first impression for the restaurant.
  2. Provide exceptional customer service by anticipating and fulfilling guests' needs, ensuring a memorable dining experience.
  3. Take guests' orders accurately and efficiently, using knowledge of menu items and specials to make recommendations.
  4. Serve food and beverages promptly and accurately, ensuring presentation and quality meet the restaurant's standards.
  5. Maintain a clean and organized work station, including setting and resetting tables.
  6. Handle guests' inquiries and complaints in a professional and timely manner, escalating issues to management when necessary.
  7. Work closely with the kitchen staff to ensure timely and accurate delivery of food and beverages to guests.
  8. Up-sell and promote menu items to increase revenue and enhance the dining experience.
  9. Follow all safety and sanitation guidelines to maintain a clean and safe dining environment for guests and staff.
  10. Collaborate with other team members to provide a seamless and efficient dining experience for guests.
  11. Attend and actively participate in training sessions to continuously improve knowledge of menu items, service standards, and restaurant policies.
  12. Maintain a professional appearance and demeanor at all times, representing the restaurant and Neiman Marcus Group in a positive manner.
  13. Adhere to all company policies and procedures, including those related to confidentiality and ethical conduct.
  14. Assist with other duties as assigned by management to support the overall success of the restaurant.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Ability To Multitask And Work In A Fast-Paced Environment.

  • Excellent Customer Service And Communication Skills.

  • Previous Experience As A Server Or Waitstaff In A High-End Restaurant Or Hotel Setting.

  • Knowledge Of Food And Beverage Menu Items And Ability To Make Recommendations To Customers.

  • Strong Attention To Detail And Ability To Handle Cash And Credit Transactions Accurately.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Salesmanship

  • Menu Knowledge

  • Menu Upselling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Waitstaff/ Server – Fresh Market in San Francisco, CA, USA is $35,000 - $50,000 per year. This may vary depending on factors such as the specific restaurant or market, experience level, and performance. Tips and bonuses may also be additional sources of income for waitstaff in this role.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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