Waitstaff/ Server

Welcome to Neiman Marcus Group, where luxury meets exceptional service. We are seeking dedicated and customer-oriented Waitstaff/ Servers to join our team at our upscale dining establishments. As a member of our waitstaff, you will have the opportunity to provide unparalleled dining experiences to our esteemed clientele. We are looking for individuals who are passionate about delivering top-notch service and have a keen eye for detail. If you have a knack for creating memorable dining experiences and thrive in a fast-paced, high-end environment, we want to hear from you. Join us at Neiman Marcus Group and be a part of an iconic brand that values excellence and style.

1. Greet and welcome customers in a warm and friendly manner.
2. Take and serve food and beverage orders accurately and efficiently.
3. Provide recommendations and descriptions of menu items to customers.
4. Ensure timely delivery of orders and maintain a high level of customer satisfaction.
5. Monitor and anticipate customer needs, responding promptly and courteously.
6. Maintain a clean and organized dining area, including tables, chairs, and service stations.
7. Assist with setting up and breaking down tables and chairs for events and private parties.
8. Handle cash and credit card transactions accurately and efficiently.
9. Collaborate with kitchen staff to ensure all orders are prepared and presented correctly.
10. Follow all safety and sanitation procedures to maintain a clean and safe dining environment.
11. Continuously strive to meet and exceed customer expectations and maintain a high level of service.
12. Stay updated on menu items, specials, and promotions to provide accurate information to customers.
13. Attend staff meetings and training sessions as required.
14. Handle customer complaints and resolve issues in a professional and timely manner.
15. Maintain a positive and professional attitude towards customers and coworkers.
16. Adhere to all company policies and procedures.
17. Maintain knowledge of all state and local regulations regarding alcohol service.
18. Collaborate with other team members to ensure a smooth and efficient dining experience for customers.
19. Perform side work duties such as restocking supplies, rolling silverware, and cleaning duties as needed.
20. Uphold the brand's image and values by providing exceptional service and upholding high standards of excellence.

According to JobzMall, the average salary range for a Waitstaff/ Server in King of Prussia, PA, USA is $20,000 to $40,000 per year, with a median salary of $28,000 per year. This salary range may vary depending on factors such as experience, location, and type of establishment (e.g. fine dining vs. casual dining). Tips can also significantly impact a server's overall earnings.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.