The Men's Store, Sales Associate
Welcome to The Men's Store at Neiman Marcus Group! We are seeking a passionate and knowledgeable Sales Associate to join our team. As a Sales Associate, you will play a crucial role in creating a luxury shopping experience for our male clientele. We are looking for someone who is dedicated to providing exceptional customer service and has a strong understanding of men's fashion and trends. If you are a confident and driven individual with a keen eye for style, we would love to have you on our team.
- Greeting and welcoming customers as they enter The Men's Store at Neiman Marcus Group.
- Providing exceptional customer service by assisting customers in finding and selecting products that meet their needs and preferences.
- Utilizing extensive knowledge of men's fashion and trends to make personalized recommendations to customers.
- Maintaining a thorough understanding of all products and brands carried in the store.
- Keeping up to date with current fashion trends, styles, and designers in order to provide relevant and informed assistance to customers.
- Ensuring all products are properly stocked, displayed, and presented in an appealing manner.
- Processing transactions accurately and efficiently using the store's point-of-sale system.
- Building and maintaining strong relationships with customers to foster loyalty and repeat business.
- Collaborating with team members to ensure a cohesive and positive shopping experience for customers.
- Participating in training and development opportunities to continuously improve product knowledge and customer service skills.
- Maintaining a neat and organized sales floor and backroom area.
- Communicating any customer feedback or concerns to management in a timely and professional manner.
- Adhering to all company policies, procedures, and standards.
- Meeting and exceeding sales targets and goals set by management.
- Representing The Men's Store at Neiman Marcus Group in a professional and positive manner at all times.
Retail Sales Experience: Candidates For This Role Should Have At Least 1-2 Years Of Experience In Retail Sales, Preferably In A High-End Or Luxury Retail Environment. This Experience Should Include A Proven Track Record Of Meeting And Exceeding Sales Goals.
Knowledge Of Men's Fashion: A Successful Sales Associate At The Men's Store Should Have A Strong Understanding Of Current Men's Fashion Trends, As Well As Knowledge Of Classic Styles And Luxury Brands. This Knowledge Will Allow Them To Provide Expert Styling Advice To Customers.
Excellent Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Essential For This Role. Sales Associates Should Be Friendly, Approachable, And Able To Build Relationships With Customers To Ensure A Positive Shopping Experience.
Strong Communication Skills: Effective Communication Skills, Both Verbal And Written, Are Important For Sales Associates At Neiman Marcus. This Includes The Ability To Communicate With Customers, Colleagues, And Managers In A Professional And Courteous Manner.
Team Player: The Men's Store Sales Associates Should Be Able To Work Well In A Team Environment And Collaborate With Other Team Members To Achieve Sales Goals. This Includes Being Able To Assist And Support Other Associates During Busy Periods And Contribute To A Positive And Inclusive Work Culture.
Inventory Management
Communication
Time Management
Product knowledge
customer service
fashion trends
Retail Sales
Visual merchandising
Teamwork
Upselling
Cross-Selling
Client
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a The Men's Store, Sales Associate in White Plains, NY, USA is $35,000 - $45,000 per year. This may vary depending on factors such as experience, skills, and the specific company or store.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
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