Support Associate - Part-time
Welcome to Neiman Marcus Group, where we strive to provide our customers with unparalleled luxury shopping experiences. We are currently seeking a part-time Support Associate to join our dedicated team and assist with the day-to-day operations of our store. As a Support Associate, you will play a crucial role in ensuring that our store runs smoothly and our customers receive exceptional service. We are looking for individuals who are passionate about the retail industry and have a strong attention to detail. If you are a team player, have a positive attitude, and enjoy providing top-notch support, we want to hear from you!
- Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
- Assist customers with finding products and provide information about current promotions and sales.
- Aid in maintaining the overall appearance and organization of the store by restocking and tidying up merchandise and displays.
- Process customer transactions accurately and efficiently, including cash, credit, and gift card transactions.
- Collaborate with the sales team to ensure all customer needs are met and provide exceptional service.
- Communicate any customer concerns or issues to management in a timely manner.
- Continuously monitor and replenish inventory levels to ensure products are always available for customers.
- Assist in receiving and processing new merchandise shipments.
- Maintain knowledge of all store policies, procedures, and products to effectively assist customers and answer questions.
- Act as a brand ambassador by embodying the Neiman Marcus Group values and promoting a positive image of the company.
- Assist with opening and closing procedures, including cash handling and store security.
- Collaborate with other team members to complete tasks and ensure a smooth operation of the store.
- Maintain a clean and organized work environment to uphold the Neiman Marcus Group brand standards.
- Attend training sessions and meetings to stay updated on product knowledge and company policies.
- Adhere to all safety and security procedures to ensure the safety of customers and employees.
- Perform other duties as assigned by management to support the overall operation of the store.
Previous Customer Service Experience: A Support Associate Should Have Prior Experience In A Customer-Facing Role, Preferably In A Retail Or Hospitality Setting. This Would Demonstrate Their Ability To Handle Customer Inquiries And Complaints Effectively.
Excellent Communication Skills: Strong Verbal And Written Communication Skills Are Essential For A Support Associate To Effectively Communicate With Customers, As Well As Other Team Members And Management.
Knowledge Of Luxury Brands And Products: As A Part Of A High-End Retail Store Like Neiman Marcus Group, A Support Associate Should Have Knowledge Of Luxury Brands And Products. This Would Help Them Assist Customers In Finding The Right Products And Answer Any Questions They May Have About The Merchandise.
Strong Problem-Solving Abilities: Support Associates Often Have To Handle Complex Customer Inquiries Or Complaints. Therefore, They Should Have Strong Problem-Solving Skills To Address Any Issues That May Arise And Find Solutions That Satisfy The Customer.
Flexibility And Availability: As A Part-Time Position, Support Associates May Be Required To Work Varying Shifts, Including Weekends And Holidays. Therefore, Candidates Should Have A Flexible Schedule And Be Available To Work During Peak Business Hours.
Inventory Management
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Cash Handling
Sales Support
Teamwork
Computer
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Associate - Part-time in Dallas, TX, USA is $25,000 - $35,000 per year. This can vary depending on the specific job responsibilities, experience level, and industry of the support associate. Additionally, part-time positions may have a lower salary range compared to full-time positions.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
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