Service Assistant / Busser

Welcome to Neiman Marcus Group, where luxury and service combine to create unforgettable experiences for our customers. We are seeking a dedicated and enthusiastic Service Assistant/Busser to join our team and help us maintain the highest level of service in our restaurant. If you are a team player with a passion for providing exceptional customer service, we want to hear from you. Join us and be a part of our mission to deliver unparalleled hospitality and style to our valued guests.

1. Assist in setting up and maintaining the cleanliness of the restaurant, including tables, chairs, and other dining areas.
2. Greet and seat customers in a friendly and professional manner.
3. Maintain a thorough understanding of the menu and be able to answer any customer questions.
4. Assist servers by refilling drinks, clearing tables, and delivering food to customers.
5. Monitor table turnover and communicate with servers and host/hostess to ensure efficient seating and service.
6. Provide exceptional customer service by anticipating and fulfilling customer needs.
7. Assist with restocking and organizing supplies, such as silverware, glassware, and condiments.
8. Help maintain a clean and organized work environment, including sweeping and mopping floors, wiping down surfaces, and emptying trash.
9. Work closely with the kitchen staff to ensure timely delivery of food to customers.
10. Communicate any customer feedback or concerns to management.
11. Follow all safety and sanitation guidelines to ensure a clean and safe dining experience for customers.
12. Continuously strive to improve service and efficiency in the restaurant.
13. Attend training and meetings as required by management.
14. Collaborate with team members to create a positive and cohesive work environment.
15. Uphold the company's standards of hospitality and luxury service at all times.

According to JobzMall, the average salary range for a Service Assistant / Busser in Palo Alto, CA, USA is between $35,000 and $45,000 per year. This salary range can vary depending on the specific job duties, level of experience, and the employer. Additionally, the cost of living in Palo Alto is higher than the national average, so salaries may also be higher to account for this.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.