Senior Manager, Fulfillment Operations

Welcome to the Neiman Marcus Group, a leading luxury retailer dedicated to providing our customers with the finest products and exceptional service. We are currently seeking a highly motivated and experienced Senior Manager to join our team and oversee our Fulfillment Operations. As a Senior Manager, you will play a critical role in ensuring the smooth and efficient operations of our fulfillment centers, driving productivity and maintaining the highest standards of quality. If you are passionate about leading teams, optimizing processes and delivering exceptional results, we invite you to apply for this exciting opportunity. The ideal candidate will have a proven track record in fulfillment operations management, strong leadership skills, and a commitment to excellence. Join us and be a part of our dynamic and innovative team at Neiman Marcus Group.

1. Oversee the day-to-day operations of our fulfillment centers to ensure smooth and efficient functioning.
2. Monitor and drive productivity levels, identifying areas for improvement and implementing solutions to enhance efficiency.
3. Establish and maintain quality control measures to ensure the highest standards are met and maintained.
4. Lead and motivate a team of fulfillment center staff, providing guidance, training, and support to ensure their success.
5. Develop and implement operational strategies to meet business goals and objectives.
6. Collaborate with cross-functional teams to improve processes, resolve issues, and meet customer needs.
7. Monitor and manage inventory levels to ensure timely and accurate order fulfillment.
8. Analyze data and generate reports to track key performance indicators and identify opportunities for improvement.
9. Stay current with industry trends and advancements, and implement best practices to optimize operations.
10. Ensure compliance with all safety and regulatory standards.
11. Manage budget and resources effectively to achieve operational goals.
12. Foster a positive and collaborative work environment that promotes teamwork, open communication, and employee development.
13. Represent the company in a professional manner at all times, both internally and externally.
14. Continuously evaluate and adapt processes to improve customer satisfaction and brand loyalty.
15. Set performance goals and provide regular feedback and coaching to team members to drive individual and team success.

According to JobzMall, the average salary range for a Senior Manager, Fulfillment Operations in Pittston, PA, USA is $100,000 - $130,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Additional factors such as bonuses, benefits, and location can also affect the salary range.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.