Welcome to the world of luxury retail at Neiman Marcus Group! We are seeking a dynamic, driven, and experienced individual to join our team as a Selling Lead. As a Selling Lead, you will play a crucial role in driving sales and delivering exceptional customer service in one of our prestigious stores. You will have the opportunity to showcase your sales expertise, leadership skills, and passion for luxury fashion to help elevate the Neiman Marcus brand. If you are a results-oriented, customer-centric, and fashion-savvy individual, we invite you to apply for this exciting opportunity.
- Drive Sales: The Selling Lead will be responsible for driving sales and meeting or exceeding sales goals by utilizing their expertise in luxury fashion and sales techniques.
- Provide Exceptional Customer Service: The Selling Lead will ensure that all customers receive exceptional service by leading by example and coaching team members on best practices.
- Lead and Mentor Team: The successful candidate will be responsible for supervising and mentoring a team of sales associates to achieve their individual and team goals.
- Demonstrate Product Knowledge: The Selling Lead will possess extensive knowledge of luxury fashion products, including features, benefits, and current trends, and will be able to effectively communicate this information to customers and team members.
- Maintain Visual Standards: The candidate will ensure that the store's visual standards are met, and the product presentation is visually appealing to customers.
- Manage Inventory: The Selling Lead will be responsible for managing inventory levels, ensuring that the store is adequately stocked, and products are displayed correctly.
- Collaborate with Management: The successful candidate will work closely with store management to develop and implement sales strategies, improve customer service, and achieve sales goals.
- Stay Up-to-Date with Industry Trends: The Selling Lead will stay informed about industry trends, competitor activities, and customer preferences to make informed decisions and drive sales.
- Uphold Company Values: The candidate will represent the Neiman Marcus brand by upholding company values, policies, and procedures at all times.
- Adhere to Operational Standards: The Selling Lead will ensure that all operational standards, such as opening and closing procedures, cash handling, and safety protocols, are followed to maintain a safe and efficient work environment.
- Handle Customer Complaints: The candidate will handle customer complaints and issues promptly and effectively, ensuring a positive shopping experience for all customers.
- Train New Hires: The Selling Lead will assist in training new hires on sales techniques, product knowledge, and company policies to ensure their success in the role.
Extensive Sales Experience: A Successful Candidate For A Selling Lead Job At Neiman Marcus Group Should Have A Minimum Of 3-5 Years Of Experience In A Sales Role, Preferably In The Luxury Retail Industry. This Experience Should Include A Proven Track Record Of Meeting And Exceeding Sales Targets.
Leadership Skills: As A Selling Lead, The Candidate Should Demonstrate Strong Leadership Skills And The Ability To Motivate And Guide A Team Towards Achieving Sales Goals. They Should Be Able To Effectively Train And Coach Team Members, Provide Constructive Feedback, And Foster A Positive Work Environment.
Product Knowledge: A Deep Understanding Of The Luxury Retail Market And A Strong Knowledge Of Neiman Marcus Group's Product Offerings Is Essential For A Selling Lead. This Includes Staying Up-To-Date On Current Fashion Trends, As Well As The Features And Benefits Of The Products Being Sold.
Customer Service Excellence: Neiman Marcus Group Prides Itself On Providing Exceptional Customer Service, And The Candidate Should Possess Strong Customer Service Skills. This Includes The Ability To Build And Maintain Relationships With Customers, Handle Difficult Situations With Grace, And Ensure Customer Satisfaction.
Organizational And Time Management Skills: A Selling Lead Must Be Able To Multitask And Prioritize Effectively In A Fast-Paced Retail Environment. They Should Be Able To Manage Their Own Time And Also Delegate Tasks To Team Members In Order To Meet Sales Goals And Maintain Operational Efficiency. Strong Organizational Skills Are Essential For Success In This Role.
Budgeting
Inventory Management
Product knowledge
Negotiation
customer service
Relationship Building
Brand management
Visual merchandising
Team Leadership
Market analysis
Sales strategies
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Selling Lead in Palo Alto, CA, USA is $59,174 - $105,900 per year. However, this can vary depending on the specific company, experience level, and other factors. It is important to research and compare salaries for similar positions in the area to get a more accurate understanding of the average salary range for Selling Leads in Palo Alto.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
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