Neiman Marcus Group

Selling Assistant

Neiman Marcus Group

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Neiman Marcus Group, where luxury and innovation meet to create an unparalleled shopping experience for our customers. We are currently seeking a dynamic and driven Selling Assistant to join our team and contribute to our continued success. As a Selling Assistant, you will play a crucial role in providing exceptional customer service and driving sales by assisting our sales associates with various tasks. Our ideal candidate is someone who is passionate about fashion, has excellent communication skills, and thrives in a fast-paced environment. If you have a keen eye for detail and a strong desire to exceed customer expectations, we would love to hear from you.

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Assist sales associates in achieving sales goals by supporting them with various tasks such as inventory management, restocking, and product merchandising.
  3. Maintain a thorough knowledge of the store's products and services to effectively answer customer inquiries and make recommendations.
  4. Act as a brand ambassador by showcasing a strong understanding of luxury and fashion trends.
  5. Create a welcoming and inviting atmosphere for customers by ensuring the store is clean, organized, and visually appealing.
  6. Process transactions accurately and efficiently using the store's POS system.
  7. Collaborate with sales associates to ensure smooth and timely completion of customer orders, including special requests and alterations.
  8. Proactively communicate with customers to provide updates on their orders and resolve any issues or concerns.
  9. Maintain confidentiality and handle customer information with sensitivity.
  10. Stay up-to-date with company policies, procedures, and promotions to effectively assist customers and support sales efforts.
  11. Demonstrate a strong work ethic and a positive attitude to contribute to a productive and enjoyable work environment.
  12. Handle customer complaints and escalate issues to management when necessary.
  13. Continuously strive to exceed customer expectations and provide an exceptional shopping experience.
  14. Participate in ongoing training and development opportunities to enhance customer service and product knowledge.
  15. Adhere to all safety and security procedures to ensure a safe and secure shopping environment for customers and employees.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Selling Assistant At Neiman Marcus Group Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.

  • Knowledge Of Luxury Retail: The Ideal Candidate Should Have A Strong Understanding Of Luxury Retail And Be Familiar With Neiman Marcus Group's Products, Brands, And Customer Service Standards.

  • Sales Experience: A Successful Candidate Should Have Prior Experience In Sales, Preferably In A Luxury Retail Environment. This Includes Knowledge Of Sales Techniques, Customer Relationship Management, And Meeting Sales Targets.

  • Attention To Detail: As A Selling Assistant, Attention To Detail Is Crucial In Ensuring The Accuracy Of Customer Orders, Maintaining Inventory Levels, And Creating Visual Displays That Adhere To Neiman Marcus Group's Brand Standards.

  • Team Player: Neiman Marcus Group Values Teamwork And Collaboration. Therefore, A Selling Assistant Should Have The Ability To Work Well With Others And Contribute To A Positive And Supportive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Merchandising

  • fashion trends

  • Teamwork

  • Organization

  • Sales Techniques

  • Product Presentation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Selling Assistant in Houston, TX, USA is between $28,000 and $35,000 per year. However, this may vary depending on factors such as experience, company size, and industry. Some Selling Assistants may also earn commission or bonuses on top of their base salary.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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