Sales Support Associate

Are you a driven and customer-focused individual with a passion for luxury fashion? Join our team at Neiman Marcus Group as a Sales Support Associate and be a part of an iconic brand that has been defining luxury retail for over a century. As a Sales Support Associate, you will play a crucial role in providing exceptional customer service and support to our sales team, ensuring that our customers have an unforgettable shopping experience. We are seeking a highly motivated and organized individual with excellent communication skills and a strong understanding of luxury fashion. If you are ready to take your career to the next level, we would love to have you join our team.

1. Provide exceptional customer service to all clients, ensuring their needs are met and exceeded.
2. Support and assist the sales team in achieving their sales goals and targets.
3. Maintain a deep understanding of luxury fashion brands and products.
4. Assist with inventory management and stock replenishment to ensure products are readily available for customers.
5. Create and maintain a visually appealing and organized sales floor.
6. Communicate effectively with customers, providing product information and answering any questions or concerns.
7. Process transactions accurately and efficiently, including handling cash and credit card transactions.
8. Handle customer inquiries and complaints in a professional and timely manner.
9. Collaborate with the sales team to ensure a seamless and efficient customer experience.
10. Stay up-to-date on current fashion trends and industry knowledge to provide informed recommendations to customers.
11. Promote and maintain a positive and professional work environment.
12. Adhere to all company policies and procedures, including safety and security protocols.
13. Assist with special events and promotions to drive sales and enhance the customer experience.
14. Continuously strive to meet and exceed sales and customer service targets.
15. Maintain a high level of personal presentation and represent the Neiman Marcus brand with professionalism.

According to JobzMall, the average salary range for a Sales Support Associate in Los Angeles, CA, USA is $38,000 - $55,000 per year. However, salaries can vary depending on the specific company, industry, and level of experience. Some Sales Support Associates may earn higher salaries with bonuses, commissions, and other incentives.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.