Sales Support Associate

We are looking for a dynamic and customer-focused individual to join our team at Neiman Marcus Group as a Sales Support Associate. In this role, you will play a crucial part in ensuring a seamless shopping experience for our clients by providing support to our sales team. The ideal candidate will be highly organized, detail-oriented, and possess exceptional communication and customer service skills. If you have a passion for luxury retail and a desire to work in a fast-paced and collaborative environment, we encourage you to apply.

1. Provide exceptional customer service to clients by assisting them with their shopping needs and inquiries.
2. Collaborate with the sales team to ensure a seamless and efficient shopping experience for clients.
3. Assist with inventory management, including receiving and restocking merchandise, and maintaining an organized and visually appealing sales floor.
4. Process transactions accurately and efficiently, following all company policies and procedures.
5. Maintain a thorough knowledge of the products and services offered by Neiman Marcus Group, in order to provide accurate information to clients.
6. Follow up with clients to ensure satisfaction with their purchases and address any concerns or issues.
7. Act as a liaison between clients and the sales team, providing support and assistance as needed.
8. Keep track of and report on sales and inventory data, and make recommendations for improving sales and customer experience.
9. Stay updated on current fashion trends and products to provide clients with the most up-to-date information.
10. Assist with visual merchandising and maintaining the overall appearance of the sales floor.
11. Handle any customer complaints or escalations in a professional and timely manner.
12. Proactively identify opportunities to improve the shopping experience for clients and make suggestions for process improvements.
13. Adhere to all company policies and procedures, including those related to safety and security.
14. Act as a brand ambassador for Neiman Marcus Group, representing the company in a positive and professional manner at all times.
15. Continuously strive to meet and exceed sales goals and targets set by the company.

According to JobzMall, the average salary range for a Sales Support Associate in Chandler, AZ, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as the industry, company size, and individual experience and qualifications. Some companies may also offer additional bonuses and commission opportunities for sales support associates.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.