Retail Operations Associate

Come join our team at Neiman Marcus Group as a Retail Operations Associate! We are seeking a highly motivated individual with a passion for luxury retail and a strong attention to detail. As an Operations Associate, you will play a vital role in ensuring the smooth functioning of our store operations and providing exceptional customer service to our discerning clientele. This is a great opportunity for someone with previous retail experience and a desire to grow within a dynamic and prestigious company. If you possess excellent communication and organizational skills, along with a positive and proactive attitude, we would love to hear from you!

1. Ensure smooth and efficient functioning of store operations on a daily basis.
2. Maintain a high level of customer service by assisting and addressing all customer inquiries and concerns.
3. Uphold the brand image and standards of the company through exceptional product knowledge and presentation.
4. Perform tasks associated with receiving, organizing, and replenishing inventory on the sales floor.
5. Assist in the execution of store events and promotions.
6. Maintain a clean and organized sales floor, stockroom, and back office areas.
7. Process transactions accurately and efficiently using the company's POS system.
8. Collaborate with team members to achieve store goals and targets.
9. Communicate effectively with other departments and management to ensure the smooth flow of operations.
10. Keep up-to-date with company policies, procedures, and products.
11. Provide support and assistance to other team members as needed.
12. Take initiative to identify and resolve any issues or challenges that may arise.
13. Adhere to all safety and security procedures.
14. Continuously seek opportunities for personal and professional development.
15. Maintain a positive and professional attitude at all times.

According to JobzMall, the average salary range for a Retail Operations Associate in McLean, VA, USA is $33,221 - $44,295 per year. This range can vary depending on factors such as the size and type of retail business, the employee's level of experience and education, and the cost of living in the specific area.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.