Neiman Marcus Group

Retail Associate

Neiman Marcus Group

San Francisco, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fashion-forward individual with a passion for providing exceptional customer service? Do you have a keen eye for detail and a strong understanding of luxury retail? If so, we have the perfect opportunity for you! Neiman Marcus Group is seeking a Retail Associate to join our team of dedicated and stylish individuals. As a Retail Associate, you will have the opportunity to work with some of the most sought-after designer brands and provide top-notch service to our valued customers. If you have a positive attitude, excellent communication skills, and a knack for sales, we want to hear from you! Read on to learn more about the qualifications and requirements for this exciting role.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers in finding products and making purchasing decisions.
  3. Provide exceptional customer service by addressing any questions or concerns.
  4. Maintain a clean and organized sales floor.
  5. Develop and maintain a strong knowledge of luxury retail brands and products.
  6. Meet and exceed sales goals.
  7. Process transactions accurately and efficiently.
  8. Build and maintain relationships with customers to promote customer loyalty.
  9. Stay up-to-date on current fashion trends and styles.
  10. Collaborate with team members to ensure a positive and cohesive work environment.
  11. Handle customer complaints and resolve issues in a timely and professional manner.
  12. Attend training and development sessions to continuously improve skills and knowledge.
  13. Adhere to company policies and procedures at all times.
  14. Utilize suggestive selling techniques to increase sales.
  15. Maintain a professional and polished appearance at all times.
  16. Assist with merchandising and restocking of products.
  17. Ensure all products are accurately labeled and priced.
  18. Maintain a high level of product knowledge to assist customers with any inquiries.
  19. Upsell and cross-sell products to enhance the customer's shopping experience.
  20. Continuously strive to improve customer satisfaction and loyalty.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Successful Retail Associate At Neiman Marcus Group Must Possess Exceptional Communication And Interpersonal Skills To Provide Top-Notch Customer Service To Clients.

  • Knowledge Of Luxury Brands: Neiman Marcus Group Caters To Upscale Clients, So A Retail Associate Must Have Extensive Knowledge Of Luxury Brands, Their Products, And Their Target Audience.

  • Sales Experience: The Ability To Drive Sales And Meet Sales Targets Is Crucial For A Retail Associate. Previous Experience In A Sales Role, Preferably In A Retail Environment, Is Highly Desirable.

  • Attention To Detail: Neiman Marcus Group Prides Itself On Offering High-Quality Products And Services. Therefore, A Retail Associate Should Possess Strong Attention To Detail To Ensure Accurate And Efficient Handling Of Merchandise And Transactions.

  • Team Player: Working Collaboratively With Other Team Members Is Essential For A Retail Associate At Neiman Marcus Group. The Ability To Work Well In A Team, Communicate Effectively, And Support Colleagues Is Crucial In Maintaining A Positive Work Culture.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in San Francisco, CA, USA is between $33,000 and $45,000 per year. However, this can vary depending on the specific company, location, and experience of the individual. Some high-end retail stores in San Francisco may pay higher salaries, while smaller local shops may offer lower salaries. Additionally, bonuses, commissions, and benefits may also affect the overall salary range for a Retail Associate in San Francisco.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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