Quality Auditor - Office Specialist

Welcome to Neiman Marcus Group! We are a luxury retail company that prides ourselves on providing exceptional products and customer service. As a Quality Auditor - Office Specialist, you will play a critical role in ensuring the highest quality standards are met throughout our organization. We are seeking a detail-oriented and highly organized individual who is passionate about maintaining excellence in all aspects of our business. If you are a team player with strong analytical skills and a keen eye for detail, we would love to have you join our dedicated team.

1. Conduct Quality Audits: Perform regular audits of products, services, and processes to ensure they meet the company's high-quality standards.
2. Identify Areas of Improvement: Analyze audit results and identify areas where improvements can be made to enhance overall quality.
3. Develop and Implement Procedures: Collaborate with department heads and team members to develop and implement procedures that will improve quality and efficiency.
4. Monitor Compliance: Monitor and track compliance with established procedures and standards to ensure consistency and accuracy.
5. Train Employees: Train employees on quality standards and procedures to promote a culture of excellence throughout the organization.
6. Investigate Issues: Investigate any quality-related issues or concerns and take appropriate action to resolve them.
7. Maintain Documentation: Keep detailed records of audit results, corrective actions, and other quality-related documents.
8. Communicate Findings: Compile and present audit findings to management and make recommendations for improvement.
9. Collaborate with Cross-Functional Teams: Work closely with other departments and teams to ensure quality standards are met throughout the entire organization.
10. Stay Current with Industry Standards: Stay up-to-date with industry standards and best practices to ensure the company remains competitive in the luxury retail market.
11. Uphold Company Values: Maintain and promote the company's values of excellence, integrity, and exceptional customer service at all times.
12. Uphold Confidentiality: Maintain confidentiality of all audit findings and sensitive information related to the company's operations and processes.

According to JobzMall, the average salary range for a Quality Auditor - Office Specialist in Pittston, PA, USA is $40,000 - $60,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific company or industry the individual is working in.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.