Neiman Marcus Group

Loss Prevention Investigator

Neiman Marcus Group

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Neiman Marcus Group! We are currently seeking a highly motivated and detail-oriented individual to join our team as a Loss Prevention Investigator. In this role, you will play a crucial role in protecting our company's assets and ensuring a safe and secure environment for our customers and employees. The ideal candidate will have a strong background in loss prevention and investigations, excellent communication skills, and a commitment to upholding our company's values and standards. If you thrive in a fast-paced and dynamic environment and have a passion for preventing and solving crimes, we want to hear from you!

  1. Conduct thorough investigations into any incidents of theft, fraud, or other criminal activity within the company.
  2. Monitor and analyze security footage to identify potential security threats and suspicious behavior.
  3. Work closely with store management and other team members to develop and implement effective loss prevention strategies.
  4. Maintain accurate records of all investigations and provide detailed reports to management as needed.
  5. Collaborate with law enforcement agencies to assist in the prosecution of criminal cases.
  6. Stay up-to-date on industry trends and best practices in loss prevention to continuously improve the company's security measures.
  7. Conduct regular audits and inspections to identify and mitigate potential security vulnerabilities.
  8. Train and educate store employees on proper security protocols and procedures.
  9. Handle sensitive and confidential information with the utmost discretion and professionalism.
  10. Monitor and enforce compliance with company policies and procedures related to loss prevention.
  11. Communicate effectively and professionally with customers and employees to de-escalate potentially volatile situations.
  12. Maintain a safe and secure environment for customers and employees at all times.
  13. Attend company meetings and trainings as required.
  14. Adhere to all legal and ethical standards in conducting investigations.
  15. Uphold the company's values and ethical standards in all job duties and interactions.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Experience In Security And Loss Prevention: Candidates Should Have A Background In Security, Loss Prevention, Or Law Enforcement, With A Strong Understanding Of Security Procedures And Protocols.

  • Strong Investigative Skills: The Ideal Candidate Should Have A Proven Track Record Of Conducting Thorough Investigations, Including Interviewing Witnesses, Collecting Evidence, And Analyzing Data.

  • Knowledge Of Retail Operations: A Solid Understanding Of Retail Operations, Including Inventory Management, Point Of Sale Systems, And Store Layout, Is Essential For A Loss Prevention Investigator At Neiman Marcus Group.

  • Excellent Communication And Interpersonal Skills: The Role Requires Frequent Interaction With Store Employees, Customers, And Law Enforcement Agencies, So Strong Communication And Interpersonal Skills Are A Must.

  • Attention To Detail: The Ability To Pay Close Attention To Detail And Identify Potential Risks And Security Breaches Is Critical For A Loss Prevention Investigator At Neiman Marcus Group. This Includes Monitoring Surveillance Footage, Identifying Suspicious Behavior, And Responding Quickly To Potential Threats.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • customer service

  • Report Writing

  • Risk assessment

  • Fraud detection

  • Retail Security

  • Evidence Collection

  • Investigative Interviewing

  • Loss Prevention Strategies

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Investigator in Charlotte, NC, USA is between $38,000 and $54,000 per year. This may vary depending on the specific company, experience level, and additional skills and qualifications. Some companies may also offer bonuses or commission as part of the compensation package for this role.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeJune 9th, 2026
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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