Jewelry Sales, Client Advisor

Welcome to Neiman Marcus Group, where luxury meets exceptional service. We are currently seeking a passionate and knowledgeable Jewelry Sales, Client Advisor to join our team. As a member of our prestigious brand, you will have the opportunity to showcase your expertise in the world of high-end jewelry and provide unparalleled service to our valued clients. We are looking for individuals who possess a strong sales background, excellent communication skills, and a keen eye for detail. If you thrive in a fast-paced and dynamic environment, we invite you to apply for this exciting opportunity.

1. Greet and welcome customers in a warm and friendly manner, creating a positive first impression of the Neiman Marcus brand.
2. Utilize your extensive knowledge of luxury jewelry to assist customers in making informed purchasing decisions.
3. Provide exceptional customer service by building and maintaining relationships with clients, understanding their needs and preferences, and going above and beyond to exceed their expectations.
4. Meet and exceed sales goals by actively promoting and selling luxury jewelry products.
5. Maintain a thorough understanding of current fashion trends, new product developments, and competitor offerings to make informed recommendations to customers.
6. Demonstrate excellent communication skills to effectively convey product information, pricing, and promotions to customers.
7. Accurately and efficiently process transactions, including cash, credit, and gift card payments.
8. Collaborate with team members to ensure a seamless and exceptional customer experience.
9. Maintain a clean and organized sales floor, ensuring that products are properly displayed and stocked.
10. Attend and actively participate in training and development programs to enhance product knowledge and sales skills.
11. Adhere to company policies and procedures, including those related to customer service, sales, and inventory management.
12. Continuously strive to achieve and maintain a high level of customer satisfaction.
13. Maintain a professional and polished appearance at all times, in line with the Neiman Marcus brand standards.
14. Handle customer complaints and concerns with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
15. Continuously seek opportunities to improve sales techniques and customer service skills.

According to JobzMall, the average salary range for a Jewelry Sales, Client Advisor in Dallas, TX, USA is $30,000 to $70,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or store the individual is working for. Some high-end jewelry stores may offer higher salaries and commission opportunities for their sales staff.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.