Jewelry Sales, Client Advisor
Are you passionate about the world of luxury jewelry and have a knack for providing exceptional customer service? If so, we have an exciting opportunity for you as a Jewelry Sales Client Advisor at Neiman Marcus Group. Join our team and be a part of a renowned company that values quality, innovation, and customer satisfaction. As a Jewelry Sales Client Advisor, you will have the unique opportunity to showcase your sales expertise while helping customers find the perfect piece of jewelry to add to their collection. This role requires a strong understanding of luxury jewelry, excellent communication skills, and a passion for building lasting client relationships. If you have what it takes, we would love to have you on our team.
- Provide exceptional customer service to clients shopping for luxury jewelry.
- Develop a deep understanding of the company's luxury jewelry products and be able to effectively communicate their features and benefits to clients.
- Utilize sales skills and techniques to meet and exceed individual and team sales goals.
- Greet and engage with customers in a friendly and professional manner.
- Build and maintain strong client relationships by providing personalized service and follow-up.
- Stay up-to-date on industry trends and new product releases in order to make appropriate recommendations to clients.
- Collaborate with other team members to ensure a seamless and enjoyable shopping experience for clients.
- Maintain a clean and organized sales floor and merchandise displays.
- Handle customer inquiries, requests, and complaints in a timely and professional manner.
- Work with management to resolve any customer service or sales issues.
- Participate in ongoing training and development to continuously improve sales and customer service skills.
- Adhere to company policies and procedures at all times.
- Utilize CRM systems to track and manage client interactions and sales.
- Meet and exceed individual and team sales targets.
- Represent the company in a positive and professional manner at all times.
Strong Sales Background: A Successful Candidate For This Role Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets In A Luxury Retail Environment. This Includes Experience Selling High-End Jewelry And Building Long-Term Relationships With Clients.
Extensive Product Knowledge: The Ideal Candidate Should Have A Deep Understanding Of Jewelry, Including Different Types Of Stones, Metals, And Styles. They Should Also Be Able To Educate Clients About The Quality And Craftsmanship Of The Products, As Well As Make Recommendations Based On Their Needs And Preferences.
Exceptional Customer Service Skills: As A Client Advisor, It Is Crucial To Provide Exceptional Service To Clients, Ensuring That Their Needs Are Met And They Have A Positive Shopping Experience. The Candidate Should Have Excellent Communication And Interpersonal Skills, As Well As The Ability To Handle Difficult Situations With Professionalism And Grace.
Luxury Retail Experience: Neiman Marcus Group Is A Leading Luxury Retailer, And The Candidate Should Have Previous Experience Working In A Similar Environment. This Includes Knowledge Of Luxury Brand Standards, Customer Demographics, And The Ability To Maintain A High-End Shopping Atmosphere.
Team Player: The Candidate Should Be A Collaborative And Supportive Team Player, Willing To Assist Colleagues And Work Together Towards Achieving Sales Goals. They Should Also Be Able To Work Independently And Take Initiative When Necessary. Additionally, A Positive Attitude And Adaptability Are Essential Qualities For Success In This Role.
Communication Skills
Time Management
Product knowledge
Negotiation
customer service
fashion trends
Visual merchandising
Problem-Solving
Upselling
brand awareness
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Jewelry Sales, Client Advisor in Costa Mesa, CA, USA is $35,000-$60,000 per year. This range may vary depending on factors such as experience, education, and the specific company and location.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started