Jewelry Sales, Client Advisor

Welcome to Neiman Marcus Group, where luxurious fashion and exceptional customer service are at the heart of everything we do. We are currently seeking a skilled and passionate Jewelry Sales, Client Advisor to join our team. As a Client Advisor, you will play a critical role in providing personalized and attentive service to our valued customers, helping them find the perfect pieces to add to their jewelry collection. Along with a deep understanding of the latest trends and styles, we are looking for someone who possesses strong communication and sales skills, a positive attitude, and a genuine passion for luxury jewelry. If you are someone who thrives in a fast-paced and dynamic environment, and has a keen eye for detail, we would love to hear from you. Join us in creating unforgettable shopping experiences for our discerning clientele.

1. Greet and welcome customers with a warm and professional demeanor upon their arrival at Neiman Marcus Group.
2. Provide exceptional customer service by actively listening to and understanding customers' needs and preferences.
3. Utilize strong sales skills to assist customers in finding the perfect jewelry pieces to add to their collection.
4. Stay updated on the latest trends and styles in the luxury jewelry industry, and share this knowledge with customers to enhance their shopping experience.
5. Act as a brand ambassador for Neiman Marcus Group, promoting our luxury fashion and exceptional customer service.
6. Build and maintain strong relationships with customers, ensuring their continued satisfaction and loyalty.
7. Handle customer inquiries, complaints, and requests in a timely and professional manner.
8. Collaborate with the store team to meet and exceed sales targets and customer satisfaction goals.
9. Demonstrate a positive and enthusiastic attitude towards work and customers, while maintaining a professional appearance and demeanor.
10. Continuously seek opportunities to improve and enhance the overall shopping experience for customers.
11. Adhere to all company policies and procedures, including those related to sales, customer service, and security.
12. Maintain a high level of product knowledge and provide accurate information to customers regarding pricing, features, and benefits of various jewelry pieces.
13. Assist in maintaining the visual presentation of the jewelry department, including displays, inventory organization, and cleanliness.
14. Attend training and development sessions to enhance sales and customer service skills.
15. Collaborate with the team to resolve any issues or challenges that may arise in the jewelry department.

According to JobzMall, the average salary range for a Jewelry Sales, Client Advisor in Houston, TX, USA is between $40,000 and $55,000 per year. However, this can vary depending on factors such as experience, commission structure, and the specific company or store the individual is employed by. Some top-performing salespeople in the jewelry industry can earn six-figure salaries.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.