Neiman Marcus Group

Jewelry Sales, Client Advisor

Neiman Marcus Group

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Join our dynamic team at Neiman Marcus Group as a Jewelry Sales, Client Advisor and embark on an exciting journey in the world of luxury retail. We are seeking charismatic and passionate individuals who possess exceptional sales skills and a keen eye for style. As a Client Advisor, you will be the face of our iconic brand, providing personalized and elevated customer experiences while showcasing our exquisite jewelry collections. If you have a strong customer service background and a genuine interest in the world of fine jewelry, we invite you to apply and become a part of our prestigious and renowned company."

  1. Build and maintain relationships with clients by providing exceptional customer service and personalized experiences.
  2. Demonstrate a deep knowledge and understanding of the luxury jewelry industry, including current trends and styles.
  3. Utilize strong sales skills to meet and exceed sales targets and goals.
  4. Provide expert advice and guidance to clients on various jewelry collections, helping them to make informed purchasing decisions.
  5. Create a welcoming and luxurious environment for clients, ensuring their overall satisfaction and comfort.
  6. Collaborate with team members to ensure a seamless and efficient sales process.
  7. Continuously develop and enhance product knowledge to effectively communicate the unique features and benefits of each jewelry piece.
  8. Utilize various sales techniques, such as upselling and cross-selling, to maximize sales opportunities.
  9. Maintain accurate and organized records of client information, purchases, and interactions.
  10. Attend training sessions and meetings to stay updated on company policies, procedures, and product knowledge.
  11. Represent the Neiman Marcus brand with professionalism and enthusiasm, both in-store and at external events.
  12. Stay up-to-date with industry news and trends, and use this knowledge to enhance the customer experience and drive sales.
  13. Collaborate with other departments, such as visual merchandising and marketing, to effectively promote and showcase jewelry collections.
  14. Provide feedback and suggestions to management on ways to improve the overall customer experience and boost sales.
  15. Uphold company standards and policies, including maintaining a clean and organized sales floor and adhering to all safety and security protocols.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Knowledge Of Jewelry And Luxury Goods: Candidates Should Have A Strong Understanding Of The Jewelry Industry, Including The Latest Trends, Materials, And Designer Brands.

  • Sales Experience: Previous Sales Experience, Particularly In A Luxury Retail Environment, Is Highly Desirable. Candidates Should Be Able To Demonstrate Their Ability To Meet And Exceed Sales Targets.

  • Excellent Communication Skills: As A Client Advisor, The Candidate Will Be Expected To Establish And Maintain Relationships With Customers. Therefore, Strong Communication Skills, Both Written And Verbal, Are Essential.

  • Customer Service Skills: Neiman Marcus Group Prides Itself On Providing Exceptional Customer Service. Candidates Should Have A Friendly And Approachable Demeanor, As Well As The Ability To Handle Customer Inquiries And Concerns With Professionalism And Efficiency.

  • Attention To Detail: Jewelry Is A High-End And Often Intricate Product, So Attention To Detail Is Crucial. Candidates Should Have An Eye For Detail And The Ability To Accurately Describe And Display Jewelry To Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Visual merchandising

  • Client Relationship Management

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Jewelry Sales, Client Advisor in New York, NY, USA is $40,000-$60,000 per year. However, this can vary based on factors such as the specific company, experience level, and performance. Some top-performing sales advisors may earn upwards of $100,000 per year. Commission and bonuses may also be included in the overall compensation package.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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