Gifts and Home Sales Associate

Are you passionate about providing exceptional customer service? Do you have a keen eye for luxurious gifts and home decor? Look no further, because Neiman Marcus Group is seeking a dynamic and driven Gifts and Home Sales Associate to join our team! In this role, you will have the opportunity to showcase your impeccable taste and assist our valued customers in finding the perfect gifts and home items. We are looking for individuals who are detail-oriented, customer-focused, and have a knack for sales. If this sounds like you, we would love to hear from you!

1. Provide exceptional customer service to all customers, ensuring their needs are met and exceeded.
2. Greet and engage with customers in a friendly and professional manner.
3. Possess extensive knowledge of Neiman Marcus Group's gift and home offerings, including product features, benefits, and availability.
4. Assist customers in selecting the perfect gifts and home items, based on their needs and preferences.
5. Maintain a clean and organized sales floor, ensuring all items are properly displayed and stocked.
6. Utilize sales techniques to promote and upsell products, driving revenue and meeting sales goals.
7. Process transactions accurately and efficiently, handling cash, credit, and other forms of payment.
8. Collaborate with team members to ensure a seamless customer experience and efficient operations.
9. Keep up-to-date with industry trends and product knowledge to provide customers with the most current and relevant information.
10. Handle and resolve any customer complaints or concerns in a timely and professional manner.
11. Maintain a positive and enthusiastic attitude, representing Neiman Marcus Group's brand and values.
12. Follow all company policies and procedures, including safety and security protocols.
13. Attend and participate in training and development programs to enhance skills and knowledge.
14. Maintain confidentiality of customer and company information.
15. Assist in visual merchandising and store display efforts to create an enticing shopping experience for customers.
16. Communicate with management regarding customer feedback, sales trends, and any other relevant information.
17. Be a team player, willing to assist in other areas of the store as needed.

According to JobzMall, the average salary range for a Gifts and Home Sales Associate in San Francisco, CA, USA is $35,000 to $45,000 per year. This may vary depending on factors such as experience, location, and specific job responsibilities. Some positions may also offer commission or bonus opportunities.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.