Gifts and Home Sales Associate
Welcome to Neiman Marcus Group, where luxury is a way of life. We are currently seeking a dynamic and passionate Gifts and Home Sales Associate to join our team. As a Sales Associate, you will have the opportunity to showcase your exceptional customer service skills, while representing our prestigious brand. We are looking for individuals who have a keen eye for detail, a strong knowledge of home decor and gifting products, and a drive to exceed sales goals. If you have a love for all things luxurious and a desire to provide our customers with a personalized shopping experience, then we want you on our team.
- Greet and welcome customers to Neiman Marcus Group, providing a warm and inviting atmosphere for their shopping experience.
- Represent the prestigious brand of Neiman Marcus Group with professionalism and exceptional customer service at all times.
- Utilize strong knowledge of home decor and gifting products to assist customers in finding the perfect items for their needs.
- Meet and exceed sales goals by actively engaging with customers, promoting products, and upselling additional items.
- Maintain a keen eye for detail and ensure all products are displayed and presented in a visually appealing manner.
- Provide personalized shopping experiences for customers, building relationships and ensuring their satisfaction with each purchase.
- Stay up-to-date on current trends and product knowledge in the home decor and gifting industry to best assist customers.
- Collaborate with team members and managers to achieve overall sales goals and contribute to a positive work environment.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Maintain a clean and organized sales floor, ensuring all products are properly stocked and displayed.
- Adhere to all company policies and procedures, including but not limited to sales techniques, cash handling, and safety protocols.
- Continuously strive to improve sales techniques and customer service skills through company-provided training and development opportunities.
- Actively participate in store events and promotions to drive sales and enhance the customer experience.
- Assist in inventory management by accurately tracking and reporting sales and restocking products as needed.
- Act as a brand ambassador, promoting Neiman Marcus Group and its values both in-store and within the local community.
Strong Sales Experience: A Successful Candidate For This Position Should Have At Least 2-3 Years Of Prior Sales Experience, Preferably In A Luxury Retail Environment. This Experience Should Include A Proven Track Record Of Meeting And Exceeding Sales Targets.
Knowledge Of Gifts And Home Products: A Deep Understanding And Knowledge Of Gifts And Home Products, Including Luxury Brands And Trends, Is Essential For This Role. This Will Allow The Sales Associate To Effectively Guide And Advise Customers On Product Selection And Provide Exceptional Customer Service.
Excellent Communication Skills: The Ability To Communicate Effectively And Build Relationships With Customers Is Crucial For This Role. A Sales Associate Should Be Able To Listen To And Understand Customer Needs, Provide Product Knowledge, And Upsell Products To Increase Sales.
Team Player: As A Sales Associate, You Will Be Part Of A Team Working Towards Common Goals. The Ideal Candidate Should Be A Team Player, Able To Collaborate And Support Colleagues, And Contribute To A Positive And Productive Work Environment.
Ability To Work In A Fast-Paced Environment: Neiman Marcus Group Is A Highly Dynamic And Fast-Paced Work Environment. The Ideal Candidate Should Be Able To Work Well Under Pressure, Multitask, And Adapt To Changing Priorities And Situations. Additionally, A Flexible Schedule, Including Evenings, Weekends, And Holidays, Is Required For This Role.
Communication Skills
Inventory Management
Time Management
Product knowledge
Organizational Skills
customer service
Visual merchandising
Problem-Solving
Upselling
brand awareness
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Gifts and Home Sales Associate in Las Vegas, NV, USA is $20,000 to $35,000 per year. This range can vary based on factors such as the size and location of the store, experience of the sales associate, and the type of products being sold. Some sales associates may also earn additional commission or bonuses based on their sales performance.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
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