Floor Assistant, Fine Jewelry

Are you passionate about luxury retail and have a keen eye for detail? Join our team at Neiman Marcus Group as a Floor Assistant for our Fine Jewelry department. As a Floor Assistant, you will play a crucial role in ensuring our customers have a seamless and unforgettable shopping experience. Your attention to detail and excellent customer service skills will help us maintain our reputation as a leader in the luxury retail industry. If you have a strong knowledge of fine jewelry and a desire to provide exceptional service, we would love to have you on our team.

1. Provide exceptional customer service to all customers in the Fine Jewelry department.
2. Maintain a deep understanding and knowledge of the luxury retail industry, particularly in the area of fine jewelry.
3. Assist customers with product inquiries, provide recommendations and help with purchases.
4. Maintain a neat and organized sales floor, ensuring all jewelry is properly displayed and priced.
5. Communicate effectively with the sales team and management to ensure smooth operations of the department.
6. Handle customer complaints and inquiries in a professional and timely manner.
7. Help process sales transactions and maintain accurate records of inventory.
8. Ensure all merchandise is properly tagged and stocked.
9. Collaborate with other departments to create a seamless shopping experience for customers.
10. Stay updated on current fashion trends and new product arrivals in the fine jewelry industry.
11. Assist in maintaining a safe and clean shopping environment for customers and employees.
12. Attend training sessions and product knowledge seminars to continuously improve skills and knowledge.
13. Help with visual merchandising and store displays to attract customers and promote sales.
14. Assist in managing and organizing special events and promotions within the Fine Jewelry department.
15. Adhere to company policies and procedures, including safety and security protocols.

According to JobzMall, the average salary range for a Floor Assistant, Fine Jewelry in Plano, TX, USA is $24,000 to $36,000 per year. This can vary depending on factors such as experience, skills, and the specific employer. Some employers may also offer additional benefits and bonuses.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.