Floor Assistant, Fine Jewelry

Welcome to the world of luxury retail at Neiman Marcus Group! As a Floor Assistant for our Fine Jewelry department, you will have the opportunity to work with some of the most exquisite and sought-after pieces in the industry. Our ideal candidate is passionate about jewelry and has exceptional customer service skills. If you have an eye for detail, a knack for sales, and a love for all things sparkly, we invite you to apply for this role. Join our team and be a part of creating unforgettable experiences for our valued customers.

1. Greet and welcome customers with warmth and enthusiasm, creating a positive and inviting atmosphere in the Fine Jewelry department.
2. Assist customers in finding and selecting the perfect jewelry piece, using your knowledge and expertise to make recommendations based on their preferences and needs.
3. Provide exceptional customer service by addressing any questions or concerns, handling transactions, and ensuring a smooth and enjoyable shopping experience.
4. Maintain a thorough understanding of the products and brands offered in the Fine Jewelry department, staying up-to-date on the latest trends and styles.
5. Keep the department organized and visually appealing by regularly restocking, arranging displays, and ensuring that all merchandise is accurately labeled and priced.
6. Collaborate with the sales team to meet and exceed sales goals, actively promoting and upselling products to drive revenue.
7. Handle customer inquiries and complaints professionally and efficiently, escalating any issues to the appropriate manager.
8. Conduct regular inventory checks and report any discrepancies to management, ensuring accurate stock levels at all times.
9. Attend training and product knowledge sessions to continuously improve your understanding of the merchandise and brands offered in the Fine Jewelry department.
10. Cultivate and maintain strong relationships with customers to encourage repeat business and build a loyal customer base.
11. Adhere to all company policies and procedures, including those related to safety, security, and loss prevention.
12. Maintain a professional and polished appearance at all times, representing the Neiman Marcus brand with pride and professionalism.

According to JobzMall, the average salary range for a Floor Assistant, Fine Jewelry in Detroit, MI, USA is between $25,000 and $35,000 per year. However, this can vary depending on the specific company, location, and experience of the individual. Some higher-end jewelry stores may offer higher salaries for this position. It is important to research the specific company and market to get a more accurate salary range.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.