Engineer, Tech Ops

Welcome to Neiman Marcus Group! We are currently seeking a highly motivated and skilled Engineer to join our dynamic Tech Ops team. As an Engineer at Neiman Marcus Group, you will play a crucial role in maintaining and improving our technology systems to ensure smooth operations for our customers and employees. We are looking for individuals with a passion for problem-solving and a strong background in technology. If you are a self-starter who thrives in a fast-paced environment, we want to hear from you! Read on for more details on the qualifications and responsibilities for this exciting opportunity.

1. Ensure smooth operations of technology systems: The Engineer will be responsible for monitoring and maintaining all technology systems used by Neiman Marcus Group, including but not limited to hardware, software, networks, and databases. They will troubleshoot any issues that arise and ensure that systems are functioning at optimal levels.
2. Proactively identify and resolve technical issues: The Engineer will be expected to use their problem-solving skills to identify and resolve any technical issues that may arise. They will be responsible for troubleshooting and finding solutions to problems in a timely and efficient manner.
3. Collaborate with cross-functional teams: The Engineer will work closely with other teams within the organization, such as developers, project managers, and business analysts, to ensure that technology systems are meeting the needs of the business. They will collaborate on projects and provide technical expertise and support as needed.
4. Stay updated on emerging technologies: As technology is constantly evolving, the Engineer will be responsible for staying up-to-date on the latest trends and advancements in technology. They will use this knowledge to make recommendations for improvements and upgrades to current systems.
5. Implement and maintain security protocols: The Engineer will be responsible for implementing and maintaining security protocols to protect sensitive data and ensure compliance with company and industry standards. They will also conduct regular security audits and make recommendations for improvements as needed.
6. Create and maintain documentation: The Engineer will be responsible for creating and maintaining technical documentation, including system configurations, troubleshooting guides, and standard operating procedures. This will ensure that all team members have access to the necessary information to effectively maintain and troubleshoot systems.
7. Manage system updates and upgrades: The Engineer will be responsible for managing system updates and upgrades, including scheduling, testing, and implementation. They will also ensure that all systems are properly backed up and can be restored in the event of a system failure.
8. Provide technical support: The Engineer will provide technical support and assistance to end-users, including troubleshooting and resolving issues with hardware, software, and network connectivity

According to JobzMall, the average salary range for a Engineer, Tech Ops in Irving, TX, USA is $78,000 to $110,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Some employers may also offer additional benefits and bonuses.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.