Neiman Marcus Group

Client Advisor, Ladies Shoes

Neiman Marcus Group

San Diego, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Neiman Marcus Group, where luxury retail is more than a job, it's a lifestyle. We are seeking a motivated and fashion-forward individual to join our team as a Client Advisor for Ladies Shoes. As a Client Advisor, you will have the opportunity to provide exceptional customer service while representing some of the most coveted luxury shoe brands in the industry. We are looking for individuals who are passionate about fashion, have a keen eye for style, and have a strong understanding of the luxury retail market. If you are a self-starter, possess excellent communication skills, and thrive in a fast-paced and dynamic environment, we want to hear from you. Join our team and be a part of an iconic brand that sets the standard for luxury retail.

  1. Provide exceptional customer service to all clients, ensuring their needs and requests are met with the utmost professionalism and attention to detail.
  2. Represent and promote luxury shoe brands to clients, demonstrating expert knowledge of the products and their features.
  3. Create a welcoming and inviting atmosphere for clients, making them feel valued and appreciated as they explore the store and its offerings.
  4. Develop and maintain strong relationships with clients, building a loyal customer base and ensuring repeat business.
  5. Stay up-to-date on the latest fashion trends and industry news, using this knowledge to make personalized recommendations to clients.
  6. Meet and exceed sales goals, utilizing effective selling techniques and upselling strategies to drive revenue.
  7. Maintain the visual presentation of the Ladies Shoes department, ensuring all displays are visually appealing and merchandise is well-stocked.
  8. Collaborate with other team members to ensure a seamless and efficient shopping experience for clients.
  9. Utilize various communication methods, including phone, email, and social media, to follow up with clients and provide exceptional post-sale service.
  10. Continuously strive to improve and enhance product knowledge, customer service skills, and sales techniques through ongoing training and development opportunities.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Extensive Knowledge Of Ladies Shoes: A Client Advisor Should Possess A Deep Understanding Of Different Types Of Ladies Shoes, Including Styles, Materials, And Brands. This Knowledge Will Enable Them To Effectively Assist Customers In Finding The Perfect Pair Of Shoes.

  • Excellent Customer Service Skills: As A Client Advisor, It Is Important To Provide Exceptional Customer Service To Create A Positive Shopping Experience For Customers. This Includes Being Friendly, Approachable, And Attentive To Their Needs.

  • Strong Sales Skills: The Ability To Sell Products And Meet Sales Targets Is Crucial For A Client Advisor. They Should Be Able To Identify Customer Needs And Make Appropriate Recommendations, As Well As Upsell And Cross-Sell Products To Increase Sales.

  • Fashion And Trend Awareness: A Client Advisor Should Have A Good Understanding Of Current Fashion Trends And Be Able To Advise Customers On The Latest Styles And Designs In Ladies Shoes. This Will Help Them To Provide Valuable Insights To Customers And Make Informed Recommendations.

  • Communication And Interpersonal Skills: Effective Communication And Interpersonal Skills Are Essential For A Client Advisor. They Should Be Able To Communicate Clearly And Confidently With Customers, As Well As Work Well With Colleagues And Build Strong Relationships With Clients.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • CRM software

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Fashion Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor, Ladies Shoes in San Diego, CA, USA is $45,000-$55,000 per year. This may vary depending on the specific company and the individual's level of experience and qualifications. Some companies may offer additional benefits and bonuses, which could increase the overall compensation package.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started