Client Advisor, Contemporary

Welcome to Neiman Marcus Group, where luxury meets contemporary fashion. We are currently seeking a passionate and knowledgeable Client Advisor to join our team and provide exceptional service to our contemporary clientele. As a Client Advisor, you will have the opportunity to build meaningful relationships with our customers and help them curate their perfect wardrobe. If you have a keen eye for current trends, a strong understanding of luxury fashion, and a genuine desire to exceed customer expectations, we want to hear from you. Join us in delivering an unparalleled shopping experience and be a part of our renowned legacy as a leader in the fashion industry.

1. Greet and welcome customers as they enter the store, creating a warm and inviting atmosphere.
2. Build and maintain strong relationships with customers, providing personalized and exceptional service.
3. Act as a brand ambassador and expert on luxury fashion, staying up-to-date on current trends, styles, and designers.
4. Assist customers in curating their wardrobe by offering personalized styling suggestions and product recommendations.
5. Utilize excellent product knowledge to accurately describe merchandise, including materials, fit, and care instructions.
6. Handle customer inquiries and concerns in a professional and timely manner, ensuring customer satisfaction.
7. Provide an elevated and seamless shopping experience, including assisting with size and fit, locating merchandise, and processing transactions.
8. Collaborate with team members to ensure the store is well-maintained, organized, and visually appealing.
9. Meet and exceed sales goals by actively promoting products and cross-selling complementary items.
10. Attend and participate in training sessions to continually expand knowledge of luxury fashion and customer service skills.
11. Uphold company policies and procedures, including maintaining confidentiality and following loss prevention guidelines.
12. Foster a positive and inclusive work environment by treating all team members and customers with respect and professionalism.
13. Contribute to the overall success of the store by actively seeking opportunities to improve processes and customer experience.

According to JobzMall, the average salary range for a Client Advisor, Contemporary in San Diego, CA, USA is $54,000 to $90,000 per year. This salary range can vary depending on factors such as the level of experience, education, and specific job responsibilities. Additionally, bonuses and commission may also be included in the overall compensation package for a Client Advisor in this field.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.