Neiman Marcus Group

Client Advisor, Contemporary

Neiman Marcus Group

Las Vegas, NV, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Neiman Marcus Group, where luxury meets contemporary fashion. We are seeking a dynamic and passionate Client Advisor to join our team and provide unparalleled service to our esteemed clientele. As a Client Advisor, you will have the opportunity to work with the most coveted contemporary fashion brands and build relationships with our discerning customers. With a deep understanding of current fashion trends and exceptional communication skills, you will be a key player in driving sales and creating an unforgettable shopping experience. If you are a fashion-forward individual with a strong sales background and a natural ability to connect with people, we want to hear from you!

  1. Provide exceptional customer service to our esteemed clientele, creating an unforgettable shopping experience.
  2. Build and maintain relationships with customers to ensure their satisfaction and loyalty.
  3. Stay up-to-date on current fashion trends and have a deep understanding of the luxury and contemporary fashion market.
  4. Utilize strong sales skills to drive sales and meet individual and team goals.
  5. Communicate effectively and confidently with customers, providing product knowledge and styling advice.
  6. Act as a brand ambassador for Neiman Marcus Group, representing our luxury and contemporary fashion brands.
  7. Maintain a professional and polished appearance at all times.
  8. Utilize clienteling techniques to develop and maintain a client book and follow up with customers to drive repeat business.
  9. Handle customer inquiries, complaints, and returns in a timely and effective manner.
  10. Collaborate with team members and management to achieve store goals and objectives.
  11. Proactively seek out opportunities to increase sales and provide feedback to management on ways to improve the customer experience.
  12. Adhere to all company policies, procedures, and standards.
  13. Continuously strive to improve product knowledge and sales techniques through training and development opportunities.
Where is this job?
This job is located at Las Vegas, NV, USA
Job Qualifications
  • Strong Knowledge Of Luxury Fashion And Contemporary Trends: A Client Advisor At Neiman Marcus Group Must Possess A Deep Understanding Of The Luxury Fashion Market And Be Up-To-Date On The Latest Trends In Contemporary Fashion. This Will Allow Them To Provide Expert Advice And Recommendations To Clients.

  • Excellent Communication And Interpersonal Skills: The Role Of A Client Advisor Requires Extensive Interaction With Clients, So Strong Communication And Interpersonal Skills Are Essential. This Includes The Ability To Build Relationships, Actively Listen, And Effectively Communicate With A Diverse Clientele.

  • Proven Sales Experience In A Luxury Retail Environment: Neiman Marcus Group Is A High-End Luxury Retailer, So Candidates For The Client Advisor Role Should Have A Proven Track Record Of Sales Success In A Similar Environment. This Includes Meeting And Exceeding Sales Targets And Providing Exceptional Customer Service.

  • Experience With Clienteling And Crm Software: Neiman Marcus Group Places A Strong Emphasis On Clienteling, Which Involves Building And Maintaining Relationships With Clients To Drive Sales. Therefore, Experience Working With Clienteling And Crm Software Is A Key Qualification For This Role.

  • Strong Problem-Solving And Decision-Making Abilities: As A Client Advisor, One Must Be Able To Handle Customer Complaints And Resolve Any Issues That May Arise. This Requires Strong Problem-Solving Skills And The Ability To Make Quick, Effective Decisions To Ensure Customer Satisfaction.

Required Skills
  • Inventory Management

  • Product knowledge

  • customer service

  • Relationship Building

  • Visual merchandising

  • Upselling

  • brand awareness

  • Client Retention

  • Sales Techniques

  • Trend Forecasting

  • Personal Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Advisor, Contemporary in Las Vegas, NV, USA is between $40,000 and $60,000 per year. This range can vary depending on factors such as experience, education, and location. Some employers may also offer additional benefits and incentives such as bonuses, commissions, and health insurance.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJuly 20th, 2025
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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