Neiman Marcus Group

Chantecaille/Orlane Beauty Advisor

Neiman Marcus Group

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the world of luxury beauty and skincare? Do you possess a keen eye for detail and a knack for providing exceptional customer service? If so, we have the perfect opportunity for you! Neiman Marcus Group is seeking a knowledgeable and personable Beauty Advisor to join our Chantecaille/Orlane team. As a Beauty Advisor, you will have the opportunity to share your expertise and recommendations with our valued customers, while promoting and selling our top-of-the-line beauty and skincare products. If you are a driven and enthusiastic individual with a strong understanding of the beauty industry, we invite you to apply for this exciting position.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Demonstrate extensive knowledge of luxury beauty and skincare products, including Chantecaille and Orlane brands.
  3. Keep up-to-date with industry trends and product knowledge to effectively advise and recommend products to customers.
  4. Build and maintain strong relationships with customers to drive sales and customer loyalty.
  5. Meet and exceed sales goals by actively promoting and selling products.
  6. Maintain a clean and organized work area, including keeping products stocked and displays visually appealing.
  7. Engage in ongoing training and education to stay informed about new products and company initiatives.
  8. Utilize excellent communication skills to effectively communicate with customers and team members.
  9. Collaborate with other Beauty Advisors and team members to provide a seamless and exceptional shopping experience for customers.
  10. Maintain a high level of professionalism and represent the Neiman Marcus brand at all times.
  11. Adhere to company policies and procedures, including those related to sales goals, customer service, and product knowledge.
  12. Assist with inventory management and stock replenishment.
  13. Actively participate in special events and promotions to drive sales and customer engagement.
  14. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  15. Continuously strive to improve sales performance and customer satisfaction.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Extensive Knowledge Of Chantecaille And Orlane Products: The Ideal Candidate Should Have A Deep Understanding Of Chantecaille And Orlane Products, Including Their Ingredients, Benefits, And Application Techniques.

  • Previous Experience In Beauty Sales: A Minimum Of 2-3 Years Of Experience In Beauty Sales Is Preferred. The Candidate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Excellent Communication And Customer Service Skills: As A Beauty Advisor, The Candidate Will Be Interacting With Customers On A Daily Basis, So Strong Communication And Customer Service Skills Are Essential. This Includes Being Able To Actively Listen, Provide Personalized Recommendations, And Handle Customer Complaints Effectively.

  • Passion For Skincare And Cosmetics: A Passion For Skincare And Cosmetics Is A Must For This Role. The Candidate Should Be Up-To-Date With The Latest Beauty Trends And Have A Genuine Interest In Helping Customers Achieve Their Desired Look.

  • Ability To Work In A Fast-Paced Environment: Neiman Marcus Group Is A Luxury Retailer Known For Its High-End Products And Exceptional Customer Service. The Ideal Candidate Should Be Able To Thrive In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously. They Should Also Be Able To Work Well Under Pressure And Meet Tight Deadlines.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • customer service

  • Retail experience

  • Product Expertise

  • Makeup Application

  • Beauty Trends

  • Skincare Knowledge

  • Brand Ambassador

  • Sales Ability

  • Merch

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Chantecaille/Orlane Beauty Advisor in Austin, TX, USA is $40,000-$50,000 per year. This may vary depending on factors such as experience, location, and employer. Some employers may also offer commission or bonuses based on sales performance.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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