Byredo Beauty Client Advisor
Welcome to the world of Byredo Beauty! We are seeking a passionate and knowledgeable Client Advisor to join our team at Neiman Marcus Group. As a luxury fragrance and beauty brand, we are dedicated to creating unique and high-quality products that exude elegance and sophistication. We are looking for a detail-oriented and customer-focused individual who not only shares our love for all things beauty, but also has a strong understanding of the industry. If you thrive in a fast-paced environment and enjoy providing exceptional service, then we want you to be a part of our team.
- Greet and welcome customers in a friendly and professional manner upon entering the store.
- Act as an ambassador for the Byredo Beauty brand, promoting our products and sharing knowledge about our brand values, history, and unique selling points.
- Provide exceptional customer service by actively listening to and understanding the needs of each individual customer, and recommending products accordingly.
- Stay up-to-date on industry trends, new products, and competitor offerings to better assist customers and make knowledgeable recommendations.
- Serve as a resource for customers, answering any questions or concerns they may have about our products.
- Process transactions accurately and efficiently, including cash handling, credit card payments, and gift card purchases.
- Maintain a clean and organized sales floor, visually merchandising products and ensuring shelves are fully stocked at all times.
- Collaborate with team members to achieve sales targets and meet customer satisfaction goals.
- Continuously strive to improve customer experience by gathering feedback and making suggestions for process improvements.
- Attend training sessions and workshops to expand product knowledge and enhance selling skills.
- Adhere to all store policies and procedures, including those related to loss prevention and inventory control.
- Handle customer complaints and concerns in a professional and timely manner, seeking assistance from management when necessary.
- Maintain a positive and professional attitude at all times, representing the brand in a positive light.
- Assist with special events, promotions, and product launches as needed.
- Uphold the company's standards of excellence in customer service and brand representation.
Strong Knowledge Of Beauty Industry And Luxury Beauty Brands: A Byredo Beauty Client Advisor At Neiman Marcus Group Must Have A Deep Understanding Of The Beauty Industry, Including Current Trends, Popular Products, And Luxury Beauty Brands. This Knowledge Is Essential For Providing Expert Advice To Clients And Driving Sales.
Excellent Customer Service Skills: A Successful Client Advisor Must Have Exceptional Customer Service Skills, Including The Ability To Build Strong Relationships With Clients, Listen To Their Needs, And Provide Personalized Recommendations. This Role Requires A Friendly And Approachable Demeanor, As Well As The Ability To Handle Difficult Or Demanding Customers With Grace And Professionalism.
Experience In Sales And Goal-Oriented Mindset: Neiman Marcus Group Is A Luxury Retailer, And The Byredo Beauty Client Advisor Must Have A Proven Track Record In Sales And Meeting Sales Targets. This Role Requires A Driven And Motivated Individual Who Can Effectively Upsell And Cross-Sell Products To Meet And Exceed Sales Goals.
Skilled In Makeup Application And Skincare Techniques: As A Beauty Expert, The Byredo Beauty Client Advisor Must Possess Strong Skills In Makeup Application And Skincare Techniques. This Includes The Ability To Provide Makeovers, Skincare Consultations, And Demonstrations To Clients. Knowledge Of Different Skin Types, Concerns, And Techniques Is Essential For Providing Personalized Recommendations.
Excellent Communication And Interpersonal Skills: The Byredo Beauty Client Advisor Will Interact With A Diverse Range Of Clients, Including Both In-Store And Online. Therefore, Strong Communication And Interpersonal Skills Are Crucial For Building Rapport And Understanding Clients' Needs. This Role Also Requires The Ability To Work Well In A Team Environment And Collaborate With Other Beauty Advisors And Store Associates.
Customer Relationship Management
Communication Skills
Time Management
Product knowledge
Client Service
Visual merchandising
Listening skills
Problem-Solving
brand awareness
Beauty Trends
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Byredo Beauty Client Advisor in Charlotte, NC, USA is between $35,000 and $50,000 per year. This range may vary based on factors such as experience, performance, and location.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.
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