Business Manager, Chanel

Welcome to Neiman Marcus Group, where we have a passion for luxury fashion and unparalleled customer service. We are seeking a dynamic and driven Business Manager with a love for the iconic brand of Chanel. As a leader in our organization, you will be responsible for driving sales and providing exceptional customer experiences while managing the overall business operations for the Chanel boutique within our flagship store. If you have a strong background in retail management and a deep understanding of the luxury market, we want to hear from you. Join our team and be a part of delivering the ultimate Chanel experience to our esteemed clients.

1. Oversee and manage the daily operations of the Chanel boutique within the Neiman Marcus flagship store.
2. Develop and implement strategies to drive sales and achieve revenue targets.
3. Ensure excellent customer service is provided to all clients, setting a high standard for the team to follow.
4. Train, coach, and motivate sales associates to deliver exceptional customer experiences and meet sales goals.
5. Monitor and analyze sales data to identify trends and opportunities for improvement.
6. Collaborate with the buying and merchandising teams to ensure the Chanel boutique is stocked with the latest and most desirable products.
7. Maintain a deep understanding of the luxury market, competitors, and industry trends.
8. Create and maintain relationships with high-value clients, providing personalized service to enhance their shopping experience.
9. Develop and manage budgets, expenses, and inventory for the Chanel boutique.
10. Oversee visual merchandising and ensure the boutique is consistently well-presented and reflective of the Chanel brand.
11. Identify and resolve any operational issues or challenges in a timely and effective manner.
12. Communicate effectively with the Neiman Marcus leadership team, providing updates on sales performance, customer feedback, and any other relevant information.
13. Continuously seek opportunities to improve processes and procedures to enhance the overall efficiency and effectiveness of the Chanel boutique.
14. Stay up-to-date on Chanel products, history, and brand values to effectively represent the brand to clients.
15. Lead by example, embodying the Neiman Marcus and Chanel brand values and inspiring the team to do the same.

According to JobzMall, the average salary range for a Business Manager, Chanel in Costa Mesa, CA, USA is $85,000 - $120,000 per year. However, this range can vary depending on factors such as the size and success of the Chanel store, the candidate's level of experience and qualifications, and the overall economic climate.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.