Beauty Ambassador, Concierge

Welcome to Neiman Marcus Group, where luxury meets exceptional customer service. We are seeking a passionate and knowledgeable Beauty Ambassador, Concierge to join our team and elevate the shopping experience for our valued customers. As a Beauty Ambassador, you will serve as a brand expert and provide personalized recommendations to enhance our customers' beauty routines. With your expertise and professionalism, you will be responsible for creating a welcoming and luxurious atmosphere at our beauty counters. If you have a strong passion for beauty, excellent communication skills, and a customer-centric mindset, we invite you to apply for this exciting opportunity.

1. Serve as a brand expert for all beauty products and services offered at Neiman Marcus Group.
2. Provide exceptional customer service by greeting and welcoming customers to the beauty counter.
3. Use your knowledge and passion for beauty to make personalized product recommendations to customers based on their needs and preferences.
4. Create a luxurious and welcoming atmosphere at the beauty counter to enhance the overall shopping experience for customers.
5. Stay up-to-date on industry trends and product knowledge to provide the latest and most accurate information to customers.
6. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
7. Collaborate with team members to meet sales targets and achieve customer service goals.
8. Attend training sessions and workshops to continually improve product knowledge and customer service skills.
9. Handle customer inquiries, complaints, and returns in a professional and timely manner.
10. Maintain a clean and organized beauty counter to ensure a visually appealing shopping environment.
11. Act as a liaison between customers and beauty brands to ensure effective communication and customer satisfaction.
12. Meet and exceed personal and team sales targets by utilizing effective sales techniques and providing exceptional customer service.
13. Uphold the brand image and standards of Neiman Marcus Group at all times.
14. Collaborate with other departments to provide a seamless and exceptional shopping experience for customers.
15. Continuously strive to enhance the customer experience by seeking out new ways to improve processes and procedures.

According to JobzMall, the average salary range for a Beauty Ambassador, Concierge in San Diego, CA, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as the specific company, job responsibilities, and level of experience.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.