Beauty Ambassador, Concierge

Are you passionate about all things beauty? Do you have a knack for providing exceptional customer service? Look no further - Neiman Marcus Group is seeking a skilled Beauty Ambassador Concierge to join our team. As a Beauty Ambassador Concierge, you will be the go-to person for all beauty needs, providing personalized recommendations and creating a luxurious shopping experience for our valued customers. We are looking for a dedicated and knowledgeable individual with a strong background in the beauty industry and a commitment to delivering top-notch service. If you have a love for beauty and a talent for customer care, we want to hear from you!

1. Serve as the primary point of contact for all beauty-related inquiries, providing personalized recommendations and exceptional customer service to enhance the shopping experience for customers.
2. Stay up-to-date on the latest beauty trends, products, and techniques in order to provide accurate and relevant recommendations to customers.
3. Build and maintain strong relationships with customers by providing exceptional service and addressing any concerns or issues they may have.
4. Collaborate with the beauty department team to ensure a seamless and efficient customer experience.
5. Act as a brand ambassador for Neiman Marcus Group, promoting our products and services to customers.
6. Take initiative to identify and address customer needs, going above and beyond to exceed their expectations.
7. Maintain a high level of knowledge about all beauty products and services offered by Neiman Marcus Group, including but not limited to skincare, makeup, and fragrance.
8. Assist with inventory management, ensuring that all products are properly stocked and displayed.
9. Participate in training and development opportunities to continuously improve knowledge and skills in the beauty industry.
10. Handle all customer inquiries and complaints in a professional and timely manner, providing resolutions and escalating issues as needed.
11. Maintain a professional and polished appearance at all times to represent the Neiman Marcus Group brand.
12. Collaborate with sales associates to promote and cross-sell beauty products to customers.
13. Stay organized and manage time effectively to provide prompt and efficient service to customers.
14. Adhere to all company policies and procedures, including but not limited to safety, grooming, and customer service standards.
15. Maintain a clean and organized workspace to ensure a luxurious and inviting shopping environment for customers.

According to JobzMall, the average salary range for a Beauty Ambassador, Concierge in Beverly Hills, CA, USA is $12.50 - $18.50 per hour. However, this can vary depending on the specific company, experience level, and job responsibilities. Some Beauty Ambassadors may also receive commission or bonuses based on sales performance.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.