Beauty Ambassador, Concierge

Welcome to the world of luxury beauty at Neiman Marcus Group! We are seeking a dynamic Beauty Ambassador, Concierge to join our team and provide exceptional service to our discerning clientele. As the face of our esteemed brand, you will have the opportunity to showcase your passion for beauty, while utilizing your impeccable customer service skills to elevate the shopping experience for our valued customers. We are looking for individuals with a strong knowledge of beauty products, impeccable grooming, and a warm and engaging personality. If you have a true love for the beauty industry and thrive in a fast-paced, luxury environment, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers to the luxury beauty department with a warm and engaging demeanor.
2. Provide exceptional customer service by actively engaging with customers, understanding their needs, and recommending the right products to meet their beauty needs.
3. Demonstrate a strong knowledge and understanding of luxury beauty products and brands, including skincare, makeup, and fragrance.
4. Maintain a high level of personal grooming and presentation, representing the brand in a professional and polished manner.
5. Act as a brand ambassador, showcasing a passion for the beauty industry and the products offered at Neiman Marcus.
6. Utilize excellent communication skills to effectively interact and build relationships with customers, fellow team members, and other departments.
7. Provide concierge services to customers, including booking appointments, scheduling makeovers, and providing product recommendations.
8. Keep up-to-date with the latest beauty trends and product knowledge to provide customers with the most current and accurate information.
9. Ensure the beauty department is well-stocked, clean, and visually appealing at all times.
10. Collaborate with the sales team to meet and exceed sales targets and goals.
11. Handle customer inquiries and complaints in a professional and timely manner.
12. Continuously strive to improve the overall customer experience and contribute to the positive atmosphere in the beauty department.
13. Attend product training and stay informed about new and upcoming product launches.
14. Adhere to company policies and procedures, including safety and security guidelines.
15. Maintain confidentiality of customer information and ensure all interactions are handled with discretion and professionalism.

According to JobzMall, the average salary range for a Beauty Ambassador, Concierge in Houston, TX, USA is between $34,000 and $50,000 per year. This range can vary depending on factors such as experience, location, and employer. Some companies may also offer additional benefits and bonuses. It is important to note that this range is an estimate and may not reflect the exact salary for every individual in this role.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.