Neiman Marcus Group

Beauty Ambassador, Concierge

Neiman Marcus Group

Las Vegas, NV, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of luxury beauty at Neiman Marcus Group! We are currently seeking a passionate and self-motivated Beauty Ambassador, Concierge to join our team and provide exceptional service to our valued customers. As a Beauty Ambassador, you will serve as the face of our beauty department, assisting clients in finding their perfect products and providing a personalized shopping experience. We are looking for individuals who have a deep understanding and love for beauty, as well as excellent communication and customer service skills. If you have a passion for luxury beauty and a desire to make every customer feel special, we would love to hear from you!

  • Greet and welcome customers to the beauty department at Neiman Marcus Group
  • Provide exceptional customer service by actively listening to and addressing customers' needs and concerns
  • Build and maintain relationships with customers by providing personalized recommendations and follow-up communication
  • Demonstrate expert knowledge of luxury beauty products and brands carried in the store
  • Stay up-to-date on industry trends and product knowledge through training and research
  • Offer product demonstrations and samples to customers to enhance their shopping experience
  • Keep the beauty department clean, organized, and well-stocked at all times
  • Collaborate with other team members to meet sales goals and provide a seamless customer experience
  • Assist in inventory management, including restocking products and completing stock counts
  • Attend and participate in store events and promotions to promote the beauty department and products
  • Handle and resolve customer complaints and concerns in a professional and timely manner
  • Adhere to company policies and procedures, including maintaining confidentiality of customer information
  • Continuously strive to meet and exceed sales targets and contribute to the overall success of the beauty department.
Where is this job?
This job is located at Las Vegas, NV, USA
Job Qualifications
  • Extensive Knowledge Of Beauty Products: A Beauty Ambassador, Concierge At Neiman Marcus Group Should Have A Deep Understanding Of The Latest Beauty Trends, Products, And Techniques. This Includes Knowledge Of Skincare, Makeup, Haircare, And Fragrance Brands.

  • Excellent Customer Service Skills: The Role Of A Beauty Ambassador, Concierge At Neiman Marcus Group Is To Provide Exceptional Customer Service To Clients. This Requires Strong Communication, Listening, And Problem-Solving Skills To Ensure Customers Have A Positive Shopping Experience.

  • Sales And Marketing Experience: As A Beauty Ambassador, Concierge, The Candidate Should Have Experience In Sales And Marketing. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Create Engaging Displays And Promotions To Attract Customers.

  • Professional Appearance: Neiman Marcus Group Is A Luxury Retailer, And The Beauty Ambassador, Concierge Should Reflect This By Maintaining A Professional And Polished Appearance. This Includes Well-Groomed Hair, Makeup, And Attire That Aligns With The Brand's Image.

  • Passion For Beauty And Fashion: A Successful Beauty Ambassador, Concierge Should Have A Genuine Passion For The Beauty Industry And Stay Up-To-Date On The Latest Trends And Products. They Should Also Have An Interest In Fashion And Be Able To Provide Styling Advice To Clients.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Multi-tasking

  • Brand Ambassadorship

  • Fashion Sense

  • Makeup Application

  • Sales Techniques

  • Event

  • Skincare Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beauty Ambassador, Concierge in Las Vegas, NV, USA is between $26,000 - $36,000 per year. However, this may vary depending on the specific company, location, and level of experience of the individual. Some companies may offer additional benefits or commission opportunities, which could potentially increase the overall salary. It is recommended to research and compare salaries from different companies to get a better understanding of the market rate for this position in Las Vegas.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJuly 20th, 2025
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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