Balmain Client Advisor

Welcome to the world of luxury fashion at Neiman Marcus Group! We are currently seeking a passionate and dynamic individual to join our team as a Balmain Client Advisor. In this role, you will have the opportunity to work closely with our high-end clientele, providing them with exceptional service while representing one of the most iconic brands in the industry. If you have a genuine love for fashion, a strong sales background, and a keen eye for style, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities that make you the perfect fit for this role.

1. Provide exceptional customer service to high-end clientele, ensuring their needs are met and exceeded.
2. Represent the Balmain brand with professionalism and knowledge, staying up-to-date on the latest trends and products.
3. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
4. Meet and exceed sales goals by actively promoting and selling Balmain products.
5. Utilize strong product knowledge to make personalized recommendations and assist clients in finding the perfect luxury fashion items.
6. Handle all customer inquiries, complaints, and returns in a timely and professional manner.
7. Stay informed about industry trends, competitors, and market changes to effectively sell and promote Balmain products.
8. Collaborate with the rest of the sales team and management to ensure a cohesive and successful approach to client service and sales.
9. Participate in training and development programs to continually improve knowledge and skills.
10. Maintain a high level of product knowledge and stay informed about new collections, materials, and features.
11. Assist with visual merchandising and store presentation to create an inviting and luxurious shopping experience for clients.
12. Adhere to company policies, procedures, and standards at all times.
13. Handle cash and credit card transactions accurately and efficiently.
14. Maintain a positive and professional attitude at all times, representing the Neiman Marcus Group and Balmain brand with integrity.
15. Continually strive to meet and exceed individual and team sales targets and goals.

According to JobzMall, the average salary range for a Balmain Client Advisor in Palo Alto, CA, USA is $45,000-$65,000 per year. However, this can vary depending on factors such as experience, qualifications, and performance.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.