Assistant Sales Experience Manager, Personal Shopping

Welcome to Neiman Marcus Group, where luxury and style meet unparalleled customer service. We are currently seeking a highly motivated and experienced Assistant Sales Experience Manager for our Personal Shopping department. In this role, you will work closely with our team of Sales Experience Managers to provide exceptional service to our high-end clientele. Our ideal candidate is a dynamic individual with a passion for luxury retail, strong leadership skills, and a proven track record of sales success. If you have a keen eye for fashion and a natural ability to build relationships, we want you to join our team at Neiman Marcus Group.

1. Assist in managing the daily operations of the Personal Shopping department, including scheduling, training, and supervising team members.
2. Collaborate with the Sales Experience Managers to develop and implement strategies to increase sales and provide exceptional service to clients.
3. Assist in maintaining and managing the department budget, including monitoring expenses and identifying areas for improvement.
4. Train and mentor team members on luxury retail standards and customer service best practices.
5. Assist in creating and implementing sales goals and initiatives for the Personal Shopping department.
6. Proactively build and maintain relationships with high-end clientele to ensure a personalized and exceptional shopping experience.
7. Stay up-to-date on fashion trends and luxury brands to effectively advise clients and team members.
8. Assist with organizing and executing special events and promotions to drive sales and enhance the customer experience.
9. Identify and resolve any issues or concerns raised by clients or team members in a timely and professional manner.
10. Continuously evaluate and improve upon the department's processes and procedures to ensure efficiency and effectiveness.
11. Help maintain a positive and collaborative work environment by fostering open communication and promoting teamwork.
12. Represent the Neiman Marcus brand and uphold its standards of excellence in all interactions with clients and team members.

According to JobzMall, the average salary range for a Assistant Sales Experience Manager, Personal Shopping in New York, NY, USA is $50,000 - $75,000 per year. However, this can vary depending on factors such as the company, experience, and location. Some companies may offer a higher salary for this position, especially in a major city like New York. It is best to research specific companies and their salary ranges to get a better understanding of what to expect.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.