Neiman Marcus Group

Assistant, Private Clients

Neiman Marcus Group

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of luxury retail at Neiman Marcus Group. We are currently seeking a detail-oriented and customer-focused Assistant for our Private Clients division. As an Assistant, you will play a crucial role in providing exceptional service and support to our elite clientele. With your strong organizational skills and keen eye for fashion, you will assist our team in delivering a personalized and unforgettable shopping experience. If you have a passion for the fashion industry and a desire to work in a fast-paced and dynamic environment, we invite you to join our team.

  1. Greet and welcome clients in a warm and professional manner.
  2. Provide excellent customer service by anticipating and fulfilling the needs of elite clientele.
  3. Assist Private Clients division team in managing client appointments, inquiries, and requests.
  4. Maintain an organized and visually appealing environment in the Private Clients area.
  5. Utilize knowledge of luxury fashion and trends to assist clients in making informed purchasing decisions.
  6. Collaborate with team members to create an exceptional shopping experience for clients.
  7. Handle client transactions accurately and efficiently.
  8. Manage and update client database and records.
  9. Proactively communicate with clients about new products, promotions, and events.
  10. Stay up-to-date on brand and product knowledge to effectively assist clients.
  11. Coordinate with other departments to fulfill client orders and requests.
  12. Handle and resolve any customer complaints or issues in a professional and timely manner.
  13. Assist in maintaining inventory levels and replenishing merchandise on the sales floor.
  14. Participate in training and development programs to continuously improve skills and knowledge.
  15. Adhere to company policies and procedures at all times.
  16. Maintain confidentiality and discretion when handling sensitive client information.
  17. Assist in visual merchandising and maintaining store standards.
  18. Collaborate with team members to achieve sales targets and meet department goals.
  19. Take on additional tasks and responsibilities as assigned by management.
  20. Embody the Neiman Marcus Group brand and values in all interactions with clients and team members.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Strong Customer Service Skills: As An Assistant For Private Clients At Neiman Marcus Group, It Is Essential To Have Excellent Customer Service Skills To Provide A High Level Of Personalized Service To Clients.

  • Knowledge Of Luxury Fashion And Products: Neiman Marcus Group Is Known For Its Luxury Brands And Products. Having Knowledge And Understanding Of These Products Is Crucial For Assisting Clients In Making Informed Purchasing Decisions.

  • Detail-Oriented: As An Assistant For Private Clients, Attention To Detail Is Crucial In Managing Client Orders, Tracking Inventory, And Ensuring Accurate Billing And Invoicing.

  • Organizational Skills: With A High Volume Of Client Requests And Orders, It Is Essential To Have Strong Organizational Skills To Prioritize Tasks And Manage Time Effectively.

  • Excellent Communication Skills: Effective Communication Is Key In This Role, As You Will Be Working Closely With Clients, Colleagues, And Vendors. Strong Verbal And Written Communication Skills Are Necessary To Maintain Positive Relationships And Handle Any Customer Concerns Promptly.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Sales Support

  • Teamwork

  • Organization

  • Client Relations

  • Problem-Solving

  • Luxury Retail

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Assistant, Private Clients in Dallas, TX, USA is $48,000 to $64,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some assistants in this field may make more or less than this range.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeJuly 20th, 2025
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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