Assistant, Private Clients

Welcome to Neiman Marcus Group, where luxury meets exceptional service. We are seeking a dedicated and detail-oriented Assistant to join our Private Clients team. As an Assistant, you will play a crucial role in providing personalized support to our valued private clients. Our ideal candidate has a passion for fashion, exceptional organizational skills, and a strong understanding of luxury retail. If you are looking for a challenging and rewarding opportunity in the world of luxury retail, we encourage you to apply.

1. Provide exceptional customer service to private clients, ensuring their needs and preferences are met.
2. Maintain a high level of knowledge and understanding of luxury products and services offered by Neiman Marcus Group.
3. Assist private clients in selecting and purchasing luxury items, providing expert advice and recommendations.
4. Manage and organize client appointments, ensuring a seamless and personalized experience for each client.
5. Maintain accurate and detailed client profiles and records, including purchasing history and preferences.
6. Collaborate with the sales team to ensure timely and efficient delivery of products and services to clients.
7. Act as a liaison between clients and other departments within the company, addressing any concerns or special requests.
8. Continuously seek opportunities to upsell and cross-sell products and services to private clients.
9. Assist with events and promotional activities, including coordinating client invitations and managing RSVPs.
10. Handle client inquiries and complaints in a timely and professional manner, resolving issues to the satisfaction of the client.
11. Maintain a clean and organized work environment, ensuring all client areas are presentable and stocked with necessary materials.
12. Keep up-to-date with industry trends and competitors' offerings in order to provide the best service and recommendations to clients.
13. Adhere to company policies and procedures, including confidentiality and data protection.
14. Continuously strive to meet and exceed sales targets and client satisfaction goals.
15. Support the Private Clients team with any other tasks or projects as needed.

According to JobzMall, the average salary range for a Assistant, Private Clients in Garden City, NY, USA is $50,000 - $75,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization hiring for the position.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.