Assistant, Private Clients

Welcome to Neiman Marcus Group, where luxury and quality meet to provide an unparalleled shopping experience for our discerning clientele. We are currently seeking an Assistant for our Private Clients division, who will assist our elite customers in creating their ultimate luxury wardrobe. The ideal candidate will have a passion for fashion, exceptional attention to detail, and a strong understanding of the luxury market. If you are a driven and organized individual with a customer-centric mindset, we invite you to join our team and be a part of delivering the Neiman Marcus experience.

1. Greet and welcome clients in a professional and friendly manner.
2. Assist clients in creating their luxury wardrobe by understanding their preferences and needs.
3. Provide exceptional customer service and ensure clients feel valued and appreciated.
4. Maintain and update client profiles, including contact information and purchasing history.
5. Keep up-to-date with current fashion trends and luxury market knowledge.
6. Collaborate with the Private Clients team to ensure seamless and personalized service for clients.
7. Coordinate appointments and schedule fittings for clients with our stylists.
8. Assist in managing inventory and merchandise in the Private Clients division.
9. Handle product inquiries and provide product knowledge to clients.
10. Maintain a clean and organized work environment.
11. Assist with administrative tasks such as answering phone calls, responding to emails, and processing orders.
12. Uphold the Neiman Marcus brand standards and represent the company in a professional manner.
13. Continuously strive to meet and exceed sales targets and goals.
14. Attend training and development sessions to enhance product knowledge and customer service skills.
15. Collaborate with other departments to provide a seamless shopping experience for clients.
16. Stay updated on all company policies and procedures.
17. Handle client complaints and ensure prompt resolution.
18. Assist with special events and promotions within the Private Clients division.
19. Maintain confidentiality and discretion when working with high-profile or VIP clients.
20. Continuously seek opportunities to improve the client experience and provide feedback to management.

According to JobzMall, the average salary range for a Assistant, Private Clients in Houston, TX, USA is $51,000 - $72,000 per year. This range may vary depending on the specific job responsibilities, level of experience, and the company's size and industry. Salaries for this role may also include bonuses and other benefits, which can impact the overall salary range. It is important to research and compare salaries for similar positions in the Houston area to get a better understanding of the market rate for this job.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.