Neiman Marcus Group

Assistant Personal Shopper

Neiman Marcus Group

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of luxury fashion at Neiman Marcus Group! We are currently seeking a dynamic and fashion-forward individual to join our team as an Assistant Personal Shopper. In this role, you will have the opportunity to work closely with our valued clients and assist them in curating their dream wardrobe. We are looking for someone with a passion for fashion, exceptional customer service skills, and a keen eye for style. If you are a team player with a strong sense of personal style and a drive to exceed expectations, we want to hear from you!

  1. Provide exceptional customer service to clients by greeting them warmly, assisting with their inquiries, and ensuring their needs are met.
  2. Work closely with clients to understand their personal style, preferences, and budget in order to curate personalized wardrobes.
  3. Keep up-to-date with current luxury fashion trends and product knowledge to provide expert fashion advice to clients.
  4. Assist clients in selecting and trying on clothing, shoes, and accessories, providing honest and constructive feedback.
  5. Collaborate with the Personal Shopping team to maintain and organize the showroom, ensuring a luxurious and inviting environment for clients.
  6. Process purchases and returns accurately and efficiently, maintaining a high level of attention to detail.
  7. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty to the brand.
  8. Stay informed about upcoming sales, events, and new product launches to share with clients and increase sales opportunities.
  9. Utilize strong communication skills to effectively communicate with clients, team members, and management.
  10. Assist in the coordination of appointments, fittings, and alterations to ensure a seamless shopping experience for clients.
  11. Embody the brand's values and image in all interactions with clients and colleagues.
  12. Continuously strive to exceed sales goals and contribute to the overall success of the Personal Shopping department.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication Skills: As An Assistant Personal Shopper, You Will Be Interacting With Clients On A Daily Basis To Understand Their Needs And Preferences. Therefore, Strong Communication Skills Are Essential To Effectively Communicate With Clients And Build Lasting Relationships.

  • Knowledge Of Fashion And Trends: A Successful Assistant Personal Shopper Must Have A Keen Eye For Fashion And Trends. They Should Be Knowledgeable About Different Brands, Styles, And Current Fashion Trends To Provide The Best Recommendations To Clients.

  • Customer Service Experience: Neiman Marcus Group Prides Itself On Providing Exceptional Customer Service. Therefore, Previous Experience In A Customer-Facing Role, Such As In Retail Or Hospitality, Is Highly Desirable For This Job.

  • Organizational Skills: As An Assistant Personal Shopper, You Will Be Responsible For Managing Multiple Client Appointments, Orders, And Transactions. Strong Organizational Skills Are Crucial To Ensure A Smooth And Efficient Shopping Experience For Clients.

  • Team Player: The Assistant Personal Shopper Will Work Closely With The Personal Shopper And Other Team Members To Provide A Seamless Shopping Experience For Clients. A Strong Team Player Who Is Willing To Collaborate And Support Others Is Essential For This Role.

Required Skills
  • Communication Skills

  • Networking

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • sales expertise

  • Fashion Knowledge

  • Brand

  • Trend Forecasting

  • Personal Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Personal Shopper in Boston, MA, USA is between $30,000 and $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or employer.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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