NCR

Técnico de Servicio de Campo - Los Angeles

NCR

Merced 838, oficina 117, 4320175 Santiago, Región Metropolitana, Chile
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly skilled and customer-oriented individual looking for a challenging career opportunity in the field of technical services? Look no further! NCR, a global leader in technology solutions, is seeking a dedicated Técnico de Servicio de Campo to join our team in Los Angeles. In this role, you will be responsible for providing exceptional on-site technical support to our clients, ensuring their satisfaction and success. We are seeking candidates with a strong technical background, excellent communication skills, and a passion for problem-solving. If this sounds like you, read on for more details!

  1. Provide on-site technical support: The main responsibility of this role is to provide technical support to clients on-site. This includes troubleshooting and resolving technical issues, installing and configuring software and hardware, and conducting maintenance and repairs.
  2. Ensure client satisfaction: The Técnico de Servicio de Campo is responsible for ensuring that clients are satisfied with the technical services provided. This involves actively listening to their concerns, addressing their needs in a timely manner, and going above and beyond to exceed their expectations.
  3. Maintain a high level of technical expertise: As a highly skilled individual, the Técnico de Servicio de Campo is responsible for staying up-to-date with the latest technology and industry trends. This includes attending training sessions and participating in professional development opportunities to continuously improve technical knowledge and skills.
  4. Communicate effectively: Excellent communication skills are essential for this role. The Técnico de Servicio de Campo must be able to clearly and concisely explain technical concepts to clients and colleagues, as well as provide regular updates and reports on service activities.
  5. Collaborate with team members: This role involves working closely with other members of the technical services team, as well as various departments within the organization. The Técnico de Servicio de Campo must be able to collaborate effectively and contribute to a positive and productive team environment.
  6. Prioritize and manage workload: The Técnico de Servicio de Campo will have multiple clients and tasks to attend to, and must be able to effectively prioritize and manage their workload to ensure all service requests are addressed in a timely manner.
  7. Maintain accurate records: Accurate and thorough documentation of service activities is vital in this role. The Técnico de Servicio de Campo must maintain detailed records of service calls, resolutions, and client information to track progress and identify opportunities for improvement.
  8. Represent the company: As a representative of NCR, the Técnico de Servicio de Campo is
Where is this job?
This job is located at Merced 838, oficina 117, 4320175 Santiago, Región Metropolitana, Chile
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Excellent Troubleshooting And Problem-Solving Skills.

  • Minimum Of 2 Years Of Experience In Field Service Or Technical Support.

  • Strong Knowledge Of Computer Hardware, Software, And Networking Systems.

  • Ability To Work Independently And Travel To Various Client Locations Within The Los Angeles Area.

Required Skills
  • Documentation

  • Training

  • Networking

  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Problem-Solving

  • Software Installation

  • Technical Troubleshooting

  • Equipment repair

  • Hardware Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Técnico de Servicio de Campo - Los Angeles in Merced 838, oficina 117, 4320175 Santiago, Región Metropolitana, Chile is approximately $800,000 to $1,200,000 CLP per month. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry.

Additional Information
NCR is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesChinese
Job PostedApril 24th, 2025
Apply BeforeMay 24th, 2025
This job posting is from a verified source. 

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About NCR

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...

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