Tecnico de Servicio de Campo I - Acapulco
Welcome to NCR, a global leader in omni-channel solutions for businesses of all sizes. We are seeking a highly motivated and skilled Field Service Technician I to join our team in Acapulco. In this role, you will have the opportunity to work with cutting-edge technology and provide exceptional service to our valued clients. We are looking for an individual with a strong technical background, excellent communication skills, and a passion for problem-solving. If you are a team player who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
- Provide exceptional customer service to clients by responding promptly to service requests and resolving technical issues in a timely manner.
- Troubleshoot and diagnose technical problems with NCR equipment and software, utilizing knowledge of computer systems, networks, and electronics.
- Install, configure, and maintain NCR products and solutions, ensuring they are functioning at optimal levels.
- Collaborate with clients to understand their business needs and provide recommendations for NCR solutions that meet those needs.
- Communicate effectively with clients to provide updates on service requests, answer questions, and provide training on NCR products.
- Maintain accurate records of service calls, including documenting issues and solutions provided.
- Adhere to company safety protocols and policies while working on client sites.
- Stay up-to-date on new NCR products and technologies through ongoing training and education.
- Collaborate with other team members and departments to ensure seamless service delivery and customer satisfaction.
- Represent NCR in a professional and positive manner at all times, promoting the company's brand and values.
Knowledge And Experience Working With Electronic And Mechanical Equipment: A Tecnico De Servicio De Campo I At Ncr Should Have A Strong Understanding Of Electronic And Mechanical Systems, As Well As Experience Troubleshooting And Repairing These Types Of Equipment.
Technical Degree Or Certification: Ncr Requires Candidates To Have A Technical Degree Or Certification In A Related Field, Such As Electrical Engineering Or Computer Science. This Ensures That The Applicant Has A Solid Foundation Of Technical Knowledge.
Customer Service Skills: A Crucial Aspect Of This Role Is Providing Excellent Customer Service. The Ideal Candidate Should Have Strong Communication And Interpersonal Skills, As Well As The Ability To Handle Customer Complaints And Difficult Situations.
Troubleshooting And Problem-Solving Abilities: As A Tecnico De Servicio De Campo I, One Must Be Able To Quickly Identify And Resolve Technical Issues. This Requires Strong Problem-Solving Skills And The Ability To Think On One's Feet.
Time Management And Organizational Skills: This Role Requires A High Level Of Organization And Time Management Skills. The Candidate Should Be Able To Prioritize Tasks And Manage Their Time Effectively To Meet Tight Deadlines And Ensure Customer Satisfaction.
Communication Skills
Time Management
Multitasking
Problem Solving
customer service
equipment maintenance
Equipment installation
Technical Troubleshooting
Diagnostics
Field Support
Repair Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Tecnico de Servicio de Campo I - Acapulco in Mexico is between $12,000 and $19,000 Mexican pesos per month. This equates to approximately $600 to $950 USD per month. However, salaries may vary depending on the specific company, location, and level of experience of the individual.
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The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...
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