Are you passionate about using technology to solve complex problems? Do you thrive in fast-paced environments and enjoy collaborating with a diverse team of professionals? If so, we have an exciting opportunity for you as a Technical Software Consultant at NCR.As a Technical Software Consultant, you will play a vital role in helping our clients maximize the potential of our software solutions. You will use your technical expertise to understand their unique business needs and provide customized solutions to drive their success. We are looking for individuals who are driven, adaptable, and have a strong desire to continuously learn and improve. If this sounds like you, read on to learn more about the qualifications and responsibilities for this role.
- Conduct thorough research and analysis of client needs to understand their business processes and challenges.
- Collaborate with clients to gather requirements and develop solutions to meet their specific needs.
- Utilize technical knowledge and expertise to design and customize software solutions for clients.
- Provide technical guidance and support to clients throughout the implementation and integration process.
- Troubleshoot and resolve any technical issues that arise during the project.
- Develop and deliver training materials and sessions for clients to ensure successful adoption and usage of software solutions.
- Stay up-to-date with industry trends and advancements in technology to continuously improve and enhance software solutions.
- Communicate effectively with both technical and non-technical stakeholders to convey complex information in a clear and understandable manner.
- Collaborate with cross-functional teams, including sales, product development, and project management, to ensure successful project delivery.
- Continuously seek opportunities for process improvement and provide recommendations to enhance client experience and increase efficiency.
- Maintain accurate and detailed documentation of client interactions and project progress.
- Adhere to project timelines and milestones to ensure timely delivery of solutions.
- Act as a subject matter expert for our software solutions and provide support to sales and marketing teams as needed.
- Participate in team meetings and training sessions to share knowledge and best practices with colleagues.
- Demonstrate a strong commitment to customer satisfaction and go above and beyond to exceed client expectations.
Strong Technical Background: A Technical Software Consultant At Ncr Should Have A Deep Understanding Of Software Systems, Programming Languages, Databases, And Other Technical Concepts. This Knowledge Is Essential For Providing Effective Solutions To Clients And Troubleshooting Issues.
Experience In Project Management: Ncr's Technical Software Consultants Are Responsible For Overseeing The Entire Software Implementation Process, From Requirements Gathering To Deployment. They Should Have Experience In Managing Projects, Coordinating Teams, And Meeting Project Deadlines.
Excellent Communication Skills: As A Consultant, The Ability To Communicate Effectively With Clients And Colleagues Is Crucial. A Technical Software Consultant At Ncr Should Possess Strong Written And Verbal Communication Skills To Convey Complex Technical Information In A Clear And Understandable Manner.
Problem-Solving And Analytical Skills: Clients Often Turn To Technical Software Consultants For Assistance With Complex Technical Issues. A Successful Candidate Should Possess Strong Problem-Solving And Analytical Skills To Identify And Resolve Issues Efficiently.
Customer Service Orientation: Ncr Places A Strong Emphasis On Providing Exceptional Customer Service. A Technical Software Consultant Should Have A Customer-Centric Mindset, Be Empathetic Towards Clients' Needs, And Strive To Deliver High-Quality Solutions That Meet Their Requirements.
Software Development
Project Management
Data Analysis
Technical Support
Database Management
Coding
Problem-Solving
Client communication
Software testing
Technical Troubleshooting
System integration
Software Deployment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technical Software Consultant in Atlanta, GA, USA is between $82,000 and $128,000 per year. This may vary depending on the specific company, level of experience, and skills of the individual.
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The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...
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