Software Support Engineer

We are looking for an enthusiastic and talented Software Support Engineer to join the NCR team. You will provide technical support for customers facing software issues and ensure customer satisfaction through timely resolution of their problems. You will be the technical face of the company, possessing excellent customer service skills and an in-depth knowledge of the software and hardware products we use.We’re looking for someone with a strong technical background, ideally with a bachelor's degree in Computer Science or a related field. You should also have a minimum of two years of experience in software support, with a proven track record of success in resolving customer issues.You must have excellent communication skills, both written and verbal, and be comfortable dealing with customers from all over the world. You should also be able to work independently as well as in a team environment, and have the ability to learn quickly and think analytically.If you have the skills, experience and enthusiasm we’re looking for, we’d love to hear from you.

Responsibilities:

1. Provide technical support for customers facing software issues
2. Ensure customer satisfaction through timely resolution of their problems
3. Possess excellent customer service skills and an in-depth knowledge of the software and hardware products used
4. Possess a strong technical background, ideally with a bachelor's degree in Computer Science or a related field
5. Have a minimum of two years of experience in software support, with a proven track record of success in resolving customer issues
6. Have excellent communication skills, both written and verbal
7. Be comfortable dealing with customers from all over the world
8. Be able to work independently as well as in a team environment
9. Have the ability to learn quickly and think analytically

According to JobzMall, the average salary range for a Software Support Engineer in Atlanta, GA, USA is $48,743 to $84,193 per year, depending on experience and qualifications.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...