NCR

Field Service Technician - Regina

NCR
Saskatchewan, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to NCR, a leading global technology company that provides a variety of innovative solutions to businesses around the world. We are currently seeking a skilled and motivated Field Service Technician to join our team in Regina. As a Field Service Technician, you will have the opportunity to work with cutting-edge technology and support our customers in the field. If you are a problem-solver with a passion for customer service, we want you on our team. Read on to learn more about this exciting opportunity and the qualifications we are looking for.

  1. Install and configure NCR technology solutions for customers in the field.
  2. Troubleshoot technical issues and provide timely and effective resolutions.
  3. Collaborate with customers to understand their business needs and provide tailored solutions.
  4. Maintain and service NCR equipment according to company standards and procedures.
  5. Keep up-to-date with latest NCR products and technologies through training and self-study.
  6. Provide excellent customer service and build positive relationships with clients.
  7. Communicate effectively with team members and management to report progress and escalate issues.
  8. Complete all necessary documentation and paperwork accurately and in a timely manner.
  9. Adhere to company safety protocols and guidelines while working in the field.
  10. Travel to different locations within the region to provide on-site support and service.
  11. Maintain a professional and positive attitude while representing NCR to customers.
  12. Continuously look for opportunities to improve processes and enhance customer satisfaction.
  13. Keep inventory of spare parts and equipment and ensure they are properly utilized.
  14. Collaborate with sales team to identify potential upsell opportunities with existing customers.
  15. Participate in training and professional development activities to improve technical skills and knowledge.
Where is this job?
This job is located at Saskatchewan, Canada
Job Qualifications

  • Technical Skills And Knowledge: A Field Service Technician At Ncr Should Have A Strong Understanding Of Computer Hardware, Software, And Networking. They Should Also Possess Troubleshooting Skills And Be Able To Diagnose And Resolve Technical Issues Efficiently.

  • Customer Service Experience: The Candidate Should Have Excellent Communication And Interpersonal Skills To Interact With Customers In A Professional And Friendly Manner. They Should Be Able To Handle Customer Inquiries, Provide Technical Support, And Maintain A Positive Relationship With Clients.

  • Time Management And Organizational Skills: A Field Service Technician Should Be Able To Manage Their Time Effectively And Prioritize Tasks To Meet Tight Deadlines. They Should Also Have Strong Organizational Skills To Keep Track Of Service Schedules, Equipment Inventory, And Other Important Information.

  • Physical Ability: This Role Requires The Technician To Perform Physical Tasks Such As Lifting And Moving Heavy Equipment, Climbing Ladders, And Working In Various Outdoor And Indoor Environments. The Candidate Should Be Physically Fit And Able To Perform These Tasks Safely And Efficiently.

  • Valid Driver's License And Travel Flexibility: A Field Service Technician May Be Required To Travel To Different Locations To Service Customer Sites. Therefore, A Valid Driver's License And The Ability To Travel At Short Notice Is Essential For This Role.

Required Skills

  • Troubleshooting

  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Critical Thinking

  • equipment maintenance

  • Teamwork

  • Organization

  • Problem-Solving

  • Technical Knowledge

  • Repair Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician - Regina in Saskatchewan, Canada is $45,000 to $65,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry.

Additional Information
NCR is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2025
Apply BeforeJune 9th, 2026
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About NCR

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...

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