Field Service Technician I

Are you a hands-on problem solver with a passion for technology? Do you thrive in a fast-paced, customer-focused environment? If so, we have an exciting opportunity for you to join our team as a Field Service Technician I at NCR.As a Field Service Technician I, you will have the opportunity to work with cutting-edge technology and provide top-notch technical support to our customers. You will be responsible for diagnosing and repairing equipment, installing software and hardware, and providing exceptional customer service.To be successful in this role, you should have a strong technical background and excellent problem-solving skills. You should also possess excellent communication skills and be able to work independently as well as part of a team.If you are looking for a challenging and rewarding career in the field of technology, we want to hear from you. Join us at NCR and be part of a dynamic and innovative team.

1. Provide hands-on technical support to customers in a fast-paced environment.
2. Diagnose and repair equipment, including hardware and software.
3. Install and configure new equipment and software for customers.
4. Collaborate with team members to troubleshoot complex technical issues.
5. Communicate effectively with customers to understand and resolve their problems.
6. Maintain accurate records of service calls and equipment repairs.
7. Adhere to company safety protocols and procedures while working on customer sites.
8. Keep up-to-date with advancements in technology and new products.
9. Provide exceptional customer service and ensure customer satisfaction.
10. Complete all assigned tasks in a timely and efficient manner.
11. Work independently and manage time effectively to meet service deadlines.
12. Comply with company policies and procedures at all times.
13. Assist in training and mentoring new technicians.
14. Maintain a clean and organized work environment.
15. Continuously strive to improve technical skills and knowledge through training and development opportunities.

According to JobzMall, the average salary range for a Field Service Technician I in Chicago, IL, USA is $46,000 - $62,000 per year. This may vary depending on the specific company, industry, and level of experience.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...